Data Entry Specialist

Shauna Mcclelland

Weldon, NC *****

************@*****.***

252-***-****

Detail-oriented professional with 8 years of experience in data collection and entry. Seeking a Data Entry Specialist position to leverage strong organizational skills and commitment to quality data handling. Work Experience

Freelance Data Entry Specialist

Remote

March 2019 to Present

Manually input data from physical documents or transcribing recordings into spreadsheets, tables, or databases in an organized, accurate way.

E-Commerce Specialist

Freelance-Remote

March 2020 to January 2024

Work to increase sales e-commerce websites through digital marketing, targeted search engine optimization (SEO), and data analysis.

Customer Survey Interviewer

Oasis Marketing Solutions-Remote

January 2016 to December 2023

• Conducted telephone interviews to gather accurate data, identifying and rectifying inconsistencies in participant responses.

• Managed outbound calls using VOIP software, effectively organizing appointments and clearly presenting survey objectives.

• Explained study purposes to participants, addressing their questions and concerns to facilitate comprehension and cooperation.

• Ensured data integrity by adhering to scripts for question delivery and recording responses with precision, offering clarifications when necessary. Education

Associate's Degree in General Studies

Centura College - Virginia Beach, VA

May 2011 to August 2014

Skills

• Customer service

• Customer Support

• Marketing

• Research

• Data collection

• Market research

• Organizational skills

• Computer Skills

• VoIP

• Microsoft Office

• English

• Interviewing

• Windows

• Communication Skills

• Cold calling

• Qualitative research interviewing

• Typing

• Phone Etiquette

• Data entry

• Data management

• Google Docs

• Outbound calling

• E-Commerce

• Analytics

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