Patient Access Representative
Resume:
Yenebit Castro De La Cruz
*** * ******* **** ** Mesa AZ 85201
***********@*****.***
EXPERIENCE
●Women’s Care
July 8 2024 -September 11 2024 (Patient Access Representative )
The responsibilities as a Patient access Representative were to check in patients through Phreesia as well as verify their information is up to date as well as entering the correct information the the correct patient profile in ECw .Handling inbound and outbound telephone calls.I was responsible for scheduling appointments or canceling or rescheduling to best fit for patient and Doctors and Medical Assistants schedule
●Lee Spring Company
June 19 2023-June 10 2024
Trained in three different departments (shipper,receiver & a picker)
As a receiver I scanned all parts received into the system and found a location for parts to be picked. Also did returns from customers and would verify parts and reason of return were good and if there was a serial number already in the system i made a new one.
As a Picker I would pick orders with a scanner and made sure quantity of springs matched the order and pre pack it for the shipper to ship out
As a shipper I would scan the container number of orders into the system and verify that the order and items in bags or boxes matched. As well, verifying the address was correct and payment. Once everything was verified i printed the shipping label and if it was being shipped international a commercial invoice as well and any other paperwork
Then put in bin of where it needed to be shipped
●Avail Recovery (Chandler)
March 14 2023-June 9 2023
The responsibilities as a tech sorter was to sort through desktops
Servers, monitors,mobile,laptops hard drives and inventory everything
That was received and either sent to testing or scrap.
EDUCATION
Sun Valley High School, Mesa AZ — High School Diploma October 2020 - May 2021
SKILLS
●Customer Service
●Money handling
●Detailing cleaning
●Teamwork
●Problem solving
●Time management
●Attention to detail
●Hands on
●Precision work
●Microsoft
●Phreesia
●ECW
●HIPPA
●Patient Data confidentiality
●Appointment Scheduling
●Data Entry
AWARDS
Food Handlers card
LANGUAGES
Spanish and English
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