Data Integrity Customer Service

Anthony Mai

***** ******** ***, *********, ** ***05 951-***-**** ***********@*****.***

PROFESSIONAL EXPERIENCE

Monster Energy Company – Corona, CA 2022-2023

Pricing Specialist

● Maintains data integrity and consistency by assuring that all pricing conditions are correctly loaded into VIP-SRS system.

● Responsible for guiding and coaching peers and pricing representatives.

● Brainstorm more efficient ways to streamline work processes for the department. Reyes Coca Cola Bottling – Irvine, CA 2019-2022

Category Space Analyst

● Serves as Center of Excellence on all relevant planning & performance analytical tools, data sources, research, insights & best practices.

● Establishes standardized analytic fact base to provide context to existing weekly, monthly and interim performance routines.

● Provides specific and targeted analytical expertise to identify gaps in current performance and quantify opportunities to accelerate performance.

● Collaborate to build business plans, identifying volume & profit targets.

● Provides financial and analytical support in shaping the annual business plan for the RGM Channels, and ensures that the company creates & delivers innovative plans that win in the marketplace.

● Serves as the day-to-day lead for the annual business planning tools, including the alignment of key planning inputs of category & channel specific initiatives, and ensuring assumptions are reflected in planning tools.

● Partners with company teams to develop appropriate metrics & goals for tracking and incorporation into the company Operating Scorecard.

● Tracks & monitors high visibility channel/customer initiatives & trends, stewarding results to key stakeholders, and providing guidance on course correcting where appropriate.

● Partners with broader company teams, sharing key insights for broader communication around the business.

● Partners with business counterparts across Planning & Price Strategy COE team (Channel Insights & Performance, Price Architecture, & Trade Spend Optimization) to build shared learnings/insights. South Coast Screen and Casing Inc. –Rancho Dominquez, CA 2017-2019 Director of Sales and Operations

● Provided excellent customer service to clients by accurately forecasting and fulfilling lead time on orders, offering competitive pricing, and working to retain current client base.

● Researched competitors, industry trends and potential clients to grow business opportunities and customer base.

● Streamlined daily operations by monitoring incoming and outgoing orders, managing inventory levels, and managing a team of five employees.

● Anthony Mai

● 11305 Meridian Way, Riverside, CA 92505 951-***-**** ***********@*****.***

● Increased sales by organizing the company’s accounting, inventory and production sales orders. Stater Bros. Market –Riverside, CA, 1999-2017

Category Manager 2014-2017

● Led corporate category manager meetings to provide updates on sales trends, pricing and aide placements on specific store items.

● Established relationships with a variety of vendors and store partners to provide the best price for products.

● Managed the daily flow of warehouse and store inventory.

● Analyzed data to forecast upcoming promotions, holidays, and cooking trends to maintain inventory levels and optimize sales.

Senior Database Analyst 2012-2014

● Improved price changing system by using store location specific schematics data to streamline the process, saving employees more than 8 hours of work time every two weeks.

● Reduced the amount of shrink in the meat department using Periscope data. This resulted in more cost-effective buying and selling of inventory.

● Collaborated with the IT department to systemize company-wide technology and communication systems from the stores, to the managers’ office, and to the corporate office.

● Helped open 13 stores and close 5 stores and annual remodels and upgrades for an average of 20 stores per year. Database Analyst 2006-2012

● Managed the ordering and distribution of products for new stores.

● Worked with grocery store departments to understand individual needs for ordering new product.

● Produced reports and queries for category managers to reflect sales, current inventory and historical information for 169 stores for a year-to-year comparison.

Cashier 2003-2006

● Managed cashier drawers, money withdrawals and deposits and check out station operations. General Merchandising Clerk 2000-2003

● Assisted with opening and closing store duties, restocking aisles, organizing the overstock storage area, and leading a team of employees through daily operations.

Courtesy Clerk 1999-2000

● Maintained a clean work station, organized and restocked shelving, aisles and storage area. Collected grocery carts and assisted with customer and cashier with special requests. EDUCATION

California State Polytechnic University, Pomona, Pomona, CA 2004 Bachelor of Science in Business Administration with an emphasis in sales and marketing SKILLS

Microsoft Office Suite, QuickBooks, Macro Media, Oracle, Dreamweaver, Mainframe, Periscope, Apollo and Red Prairie

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