Social Worker Customer Service

NVARD HAYRAPETYAN

CONTACT

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**********@*****.***

SKILLS

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Product Knowledge

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Customer Service

CERTIFICATIONS

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Social Worker diploma(bachelor degree)

LANGUAGES

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Native or Bilingual

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Limited Working

VOLUNTEER WORK

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communication skills to convey

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stay informed about volunteer

Oe sOn toe Race

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animals and facilitating adoption

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WORK HISTORY

January 2016 - January 2019

Social Worker Real World, Real People, Armenia, Yerevan Zeytun,

Cholakyan St.,38

* Updated client documentation for accurate, compliant and current

records.

Interviewed clients, families, or groups to assess situations, limitations

and issues and implement services to address needs.

Supported clients and families with empathy and compassion during

difficult times.

Maintained regular contact with clients by calling and visiting clients'

homes.

Assisted clients with navigating and accessing social services such as

housing and medical care.

January 2013 - January 2017

Sales Manager Time Store Chain of Watches and Jewelry,

Armenia,0033, Yerevan Marshal Baghramyan Ave., 85

Welcomed customers and helped determine their needs.

Worked flexible schedule and extra shifts to meet business needs.

Evaluated client needs and expectations, establishing clear goals for

each consulting engagement.

Built long-lasting client relationships through excellent customer service

and consistent followups.

Maintained relationships with customers and found new ones by

identifying needs and offering appropriate services.

Developed comprehensive product knowledge, enabling tailored

solutions for clients" specific needs.

EDUCATION

September 2014

Social Worker

Armenian State University, Armenia, 0025, Yerevan Alex Manukyan St.,1

B.

INTERESTS

Gym Workouts

* Yoga

Team Sports

I enjoy helping others and giving back to the community.

I like working with my hands and fixing things.

Animal Care

DIY and Home Improvement

Contact this candidate