Patient Access Representative

Ms.shopkins****@Stacey gmail.Denman com Mesquite, Hopkins TX +1-903-***-****

WORK HISTORY

Patient Access Representative at UT Health

**/**** - ******* (16 years)

Checks-in patients in a timely manner.

Ensures all Web Check-in procedures are followed Answers phone calls to the clinic and provides information or refers questions to others as needed Implemented an efficient patient appointment scheduling system, optimizing appointment slots and reducing wait times Verifies insurance timely and accurately using tools such as Availity Ensures the occupational client s preference card is followed and occupational procedures Reviews all patient paperwork to ensure completeness and insures collection of necessary insurance demographic information Completes Daily Balance Checklist after each shift.

Includes all forms of payment are accounted for and documented. Medical Scheduler at Heaton Eye Associates

01/2007 - 01/2009 (2 years)

Managed patient appointments, resulting in a reduction in scheduling errors, noshows, and cancellations, and improved patient satisfaction. Managed a high-volume schedule for multiple healthcare providers, demonstrating exceptional organizational skills and attention to detail in coordinating appointments and ensuring optimal utilization of provider time.

Utilized advanced scheduling software to efficiently book and confirm patient appointments, maximizing clinic productivity. Medical Office Coordinator at Kelly Springfield Medical Center 01/2001 - 01/2007 (6 years)

Scheduled appointments and managed patient check-in Verified insurance and managed billing, including outstanding debts.

Posted payments and reconciled cash drawers.

EDUCATION

Graduated 1970

CHW Certification

Tyler Junior College

Graduated 1985

Associate s Degree

University of Tyler

Graduated 2023

SKILLS

Appointment Scheduling, 23 years

LANGUAGES

English, Moderate

SOCIAL NETWORKS

Facebook, https://Facebook

Twitter, https://1

Linkedin, https://LinkedIn

ABOUT ME

I served in the military

I have a drivers license

I have management experience

I have a security clearance

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