Tiffany Rittenhouse
Mobile: 856-***-**** Email: ***********@*****.***
OBJECTIVE
Seeking an opportunity in a healthcare facility that will utilize my experience in patient care and extensive knowledge of the electronic medical record system.
WORK HISTORY
Jefferson Dermatology 2014 - Present
Office Supervisor
Oversee that patient flow is running smoothly
Fill in for the medical assistants and registrars when we are short handed
Interview potential staff
Answer high-volume phone calls, schedule and confirm appointments
Data entry
Prior authorizations
Pre-certs for surgeons
Order all supplies for the office
Some of the medical coding and billing for the office
Responsible for paying all of the bills in the office
Batching and bank deposits
Ensure all personal and team tasks are completed daily
Order Botox and all medications used in office
Trained and excelled in Allscripts/IDX and Epic EMR systems
Type and Mail new patient thank you letters to referring physicians
Update Pathology Log weekly
Maintain cleanliness of each exam room, surgery room, light room, lab and clinic area & Stock
Data Entry
Take Medical History
Lidocaine injections
Check and log refrigerator, lab, and cryostat temperatures daily
Order Liquid Nitrogen
Set up biopsies and excisions per Physician request
Assist the Physician with biopsies, excisions, and other office procedures
Suture removals
Patch Testing
Run Phototherapy machine for Light Patients
Systematically clean exam rooms and room patients ; provide quick and efficient turnover of rooms
Clean Autoclave machine and Log weekly
Clean, Bag, and Sterilize all Instruments
Wrap and sterilize towels
Bag and sterilize gauze, Q-tips, cotton balls and dental rolls
Organize, File, and Scan all paperwork
Triage any calls on MA, Doctor, and Prior Authorization Lines
Call in medications to fill or refill
Call to get Lab Results and Imaging
Jefferson Sleep Disorders 2006 - 2014
Polysomnography Technician
Ran sleep studies
Monitored heart
Took vitals
Scored sleep stages
Organize, File and Scan all paperwork
Administered c-pap machine & oxygen
Answered high-volume phone call, schedule and confirm appointments
Pre-certs for insurance
Filled in for the supervisor
Medical Assistant during outpatient clinic hours for 5 physicians
Front Desk Registration for outpatient clinic
Handled money
Set up patients for studies
Special projects that require me to use IDX Scheduling System, Allscripts/Touchworks EMR and Impact MD scan
Overflow work with physician dictation tasks in EMR and Overdue Orders tasks in EMR
EDUCATION
Camden County Community College 2005
Nursing – 2 semesters
St. Monica’s Business School 1993
High School Diploma
REFERENCES AVAILABLE UPON REQUEST