Claims Adjuster Property

Gerald R. Pastore

***** ********* *****, *******, ** 32821 407-***-**** ***********@*****.***

Career Summary:

Seasoned and dedicated claims and legal professional with solid credentials forged over a span of more than 30 years giving rise to a well-tested and proven track record of handling and resolving the most challenging pre-suit and litigated matters for insurance companies, plaintiff as well as insurance defense law firms. Experienced professional who has a strong belief in respecting others with dignity, integrity, honesty, and inclusiveness, to bring about the desired results. Tried and proven methods of handing claims from "cradle to grave" with the minimal assistance of defense counsel and/or management. Results oriented professional driven by a passion for resolving the most challenging complex pre-suit claims and/or litigated matters with a finesse for communicating effectively with others who is presently seeking an opportunity to become a proven asset to your legal team.

Employment History:

Alder Adjusting Corporation being a subsidiary of UPCIC – Work Remotely as a COMPLEX LITIGATED CLAIMS ADJUSTER / CORPORATE REPRESENTATIVE, (August 9, 2022 to September 20, 2024). Tasked with providing CR testimony on behalf of Universal Property & Casualty Insurance Company when attending and testifying in depositions and at trials, Also review, certify, and have notarized interrogatories. Duties may also include providing oversight to litigated matters.

Managed and resolved Complex Litigated Claims which included adjusting losses involving multifaceted elements of assigned claims that were improperly adjusted. Based upon my proven strong investigate skills, I was able to make the appropriate coverage determination and subsequent damage evaluation once coverage has been accepted.

Attend and represent Universal Property & Casualty Insurance Company as its corporate representative at depositions, trials and all other legal proceedings, as needed. To date, have attended in excess of 250 depositions.

Conduct coverage analysis based on application of policy information, facts, or allegations of each case. Verify the nature and extent of property damage by obtaining and reviewing appropriate records and damages documentation.

Concluded and closed files following resolution of claims to meet internal and client directives while complying with state legislation to avoid penalties and manage expenses.

Preferred Managing Agency being a subsidiary of Southern Fidelity Insurance Company - Worked Remotely as a FIRST PARTY PROPERTY DAMAGE LITIGATION SPECIALIST. Tasked with handling first party property damage litigated cases. Developed an appropriate initial litigation plan with defense counsel following up on all additional investigation, discovery, and the production of related documents as needed. Negotiate and settle claims, attending mediations and trials as needed. (02/21 to 06/30/22 the date SF went into receivership.)

Global Risk Solutions (GRS) – Worked Remotely.

Senior Inside IA Catastrophe Litigation Adjuster - First Party Property Damage Claims

Tasked with handling first party pre-suit and litigated property damage claims

Inside Desk Adjuster responsible for handling Hurricane IRMA, Michael, Sally and ETA claims for Olympus Insurance.

Deployed from December 2019 – December 2020.

State Farm Mutual Automobile Insurance Company – Tempe, AZ (April 2019 to December 2019)

Claim Specialist-Property Complex - Responsible for:

Investigated, evaluated, and settled insurance auto property and bodily injury claims;

Effectively managed a caseload of approximately 180 minor to moderate auto, general liability property damage and bodily injury claims, and first-party property claims including Loss of Use and Diminished Value;

Communicated with claimants, providers, and vendors regarding claims issues;

Policy and Coverage Analysis: Conducted a thorough investigation to determine coverage, liability, and damages, and documented all findings for claim resolution.

Determined whether the insurance policy covered the loss claimed.

Decided the appropriate amount the insurance company should pay.

Fraud Detection: Examined claims for potential fraud and referred cases to the Special Investigations Unit (SIU) as appropriate.

Contacted claimants' doctors and/or employers to get additional information on questionable claims.

Settled and/or finalized all claims and obtained authority as designated.

CHUBB Phoenix, AZ

Senior Catastrophe Property Claims Adjuster

Inside CAT Desk Adjuster responsible for handling first pre-suit party property damage claims caused by the Malibu Wildfires. September 2018 to December 2018 (90 Day IA CAT Contract)

Team One Adjusting Services LLC/ Frontline Lake Mary, FL

Inside CAT Desk Adjuster responsible for handling first party Hurricane Irma pre-suit and litigated property damage claims. September 2017 to May 2018

Education:

Associate of Applied Science: Network Administration/Hardware with Wireless Technology - 2000

Florida Technical College Orlando, FL - GPA: 4.0

Course work emphasized Network Administration, A+ training, COBOL, C++, and Java software programming.

CUNY Baccalaureate Degree Program - Bachelor of Arts - 1975

City University of New York (Graduate Center) New York, NY – GPA 3.4

Captain of the Debating Team for two (2) years.

Member of Pi Sigma Alpha – A National Political Science Honor Society being the only honor society for college and university students of political science in the United States. Its purpose is to recognize and promote high academic achievement in the field of political science.

Associate of Arts: Architectural Drafting and Design - 1967

Manhattan Technical College New York, NY - GPA: 4.0

Multidisciplinary and interdisciplinary design practices within and beyond architecture combined with drafting style and techniques.

Certifications:

State Farm Estimatics

State Farm Policy Certification

Tower Hill's 2018 e-Learning Catastrophe Training Course.

Microsoft A+ certification demonstrating my proficiency with computer hardware and operating systems (OS).

TWIA / TFPA certifications – Level 1 and Level 2

Licenses:

Florida 6-20 All Lines Adjuster License - Active and good standing – expires on 08-31-2026

Texas All Lines Adjuster License - Active and good standing – expires on 08-31-2026

Xactimate 28:

Knowledgeable and proficient with Xactimate 28 software system for estimating the cost of repairs and reconstruction for residential and commercial structures.

My work ethics are, and have always been, to make the impossible truly possible. There is no task that I will not take on for all parties concerned. My evaluations and assessments are always based upon a thorough understanding of all relevant facts and my assessments remain as objective as possible for all concerned.

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