Customer service
Resume:
Sherry Deiter
Great Meadows, NJ *****
************@*****.***
Work Experience
Real Estate Agent
Fathom Realty - Morristown, NJ
September 2017 to Present
All aspects of the real estate company. Buy, sell and rent to prospective clients. Office Manager
Direct Inspect - Hackettstown, NJ
October 2021 to April 2023
Answered incoming calls to schedule appointments
Daily banking and mail distribution
Made sure all paperwork was ready for monthly audits Quarterly reports for NJDEP
Created invoices to send to customers
Seasonal Manager
Hickory Farms - Rockaway, NJ
October 2018 to December 2018
• Sales:
• Responsible for hitting and exceeding sales budgets
• Focus on product knowledge to enhance associate average order value (AOV)
• Facilitate the importance of sampling and suggestive selling to increase traffic counts
• Motivate teams to be sales focused
• Recruiting and Payroll:
• Completely staffing each location
• Instill importance of Product Knowledge utilization
• Ensure display and signing impactful and compliant
• Training:
• Plan and execute the Area Manager Pocket and On the Job Training Meetings.
• Develop Area Manager, Store Manager, and Site Team, through On the Job Training Program.
• Ensure consistent team training throughout the duration of project by monitoring online readiness report, communication with Area Managers, and regular store visits.
• Merchandising:
• Execute Planograms specific to location
• Instill importance of Product Knowledge utilization
• Ensure display and signing impactful and compliant
• Inventory Control:
• Backroom Inventory List utilized
• Initiate movement of producT
• Control inventory and cash handling
• Operations:
• Follow opening schedules, set ups kiosk and merchandise inventory
• End of season close/tear down schedules for kiosk units
• Maintain all operating expenses at or below budget Wine Consultant
Tomasello Winery - Hammonton, NJ
April 2014 to October 2015
Thoroughly explained the characteristics and descriptions of wines and champagnes on the wine list to customers.
Strictly abided by all state liquor regulations, particularly in regard to underage drinking. Effectively handled customer complaints and special requests. Provided prompt, efficient, friendly, and quality service at all times. Accurately balanced cash register.
Target Team Member
Target - Hackettstown, NJ
April 2011 to July 2013
Worked as a part time cashier, barista and in the cash office Technician
NJMVC - Washington, NJ
July 2011 to April 2012
Released lien and titles according to company principles. Handled telephone reception tasks.
Responsible for answering customer questions and assisting customers in processing titles, registrations, licenses and initial transactions.
Client Service Professional Client Service Professional H&R Block - Hackettstown and Belivdere, NJ
January 2008 to April 2008
• Maintained front office area by greeting clients, scheduling appointments and answering phones
• Distributed client checks and developed client relationships
• Worked cash drawers, handled all payments, balanced cash drawers, and opened/closed office
• Backed up office manager, and worked as an assistant manager when manager was out of office Supervisor/Delivery Will Call Coordinator
Home Depot - Hackettstown, NJ
September 2001 to September 2006
• Expedited customers through the stores registers by ensuring efficient operation of the cashier team
• Handled bookkeeping and vault accounting
• Coordinated the assembly and fulfillment of deliveries and will calls
• Managed drivers, associates, and customers through the effective communication of delivery schedules Secretary/Dispatcher
Pryslak Trucking - Great Meadows, NJ
May 1998 to August 2001
• Responsible for administrative activities such as billing, banking and scheduling deliveries
• Maintained and grew client relationships by keeping clients happy with services
• Dispatched drivers to their destinations
• Accounted for payroll
Education
Diploma
Hackettstown High School - Hackettstown, NJ, US
2011 to 2014
Skills
• Real Estate
• Notary (10+ years)
Certifications and Licenses
Real Estate License
Driver's License
Contact this candidate