Customer Service United States
Resume:
Chance DeBerry
Apartment #156
Ringgold, GA 30736
**************@*****.***
WORK EXPERIENCE
Bartender
Yard House – Phoenix, AZ
December 2021 to August 2023
Provided excellent Customer Service Skills
Experience with high volume and fast paced restaurants and bars
Check guest identification accordingly
Opening/prep and closing side work to make sure bar is set up for shift/next day
Maintain cleanliness of workspace and bar area
Timely greet guest and accurately take and ring in orders
Maintain knowledge of cocktail ingredients and menu
Maintaining 100+ tap beer tower and changing kegs
4+ years of experience bartending
Bartender/Cocktail Server
Farm to Fork – Ringgold, GA
May 2020 to November 2021
Greet guest promptly and up-sale beverages, appetizers, and meal options
Maintain section and side work stations through out-shift
Prep stock and restock for next shift/end of shift
Payment transactions
Handled 4-20 table sections
Checked customer identification
2 years of experience bartending
Prepared and served alcoholic beverages
Maintained safety standards
Bartender
Logan’s Roadhouse – Fort Oglethorpe, GA
December 2019 to February 2021
Provided excellent Customer Service Skills
Greet guest promptly and up-sale beverages, appetizers, and meal options
Maintain section and side work stations throughout shift
Prep stock and restock for next shift/end of shift
Payment transactions
Handled a bar top and 3-5 table section
Prepared and served alcoholic beverages
Maintained safety standards
Aviation Electronics Technician
United States Navy – San Diego, CA
March 2015 to August 2017
Performed schedule and unscheduled maintenance on 27 MH60-R helicopters while serving the United States Navy.
EDUCATION
Biology
Chattanooga State Community College – Chattanooga, TN
August 2014 to December 2014
Biology
Dalton State College – Dalton, GA
August 2012 to May 2014
High School Diploma
Heritage High School – Ringgold, GA
May 2012
SKILLS
Maintenance management, customer service, personnel management, critical thinking, and handling of money
Excellent Customer Service Skills
Serving Experience
Bartending
Food Service
Restaurant Experience
Computer Skills
Lifeguard Skills
Up-selling Experience
Food Safety
Bookkeeping
MILITARY SERVICE
Branch: United States Navy
Rank: E3
CERTIFICATIONS AND LICENSES
Food Handler Certificate
December 2021 to December 2022
A course to help understand the safety precautions while serving the public
Cicerone Certified Beer Server lvl 1
June 2022 to Present
Course to teach all the ins/outs of the types of beer, how they are served, and what not to do. This course expanded my knowledge on beer more than anywhere I have ever worked.
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