Customer Service Project Management

EMMANUEL - ADEKUNLE

**** ******* ****** *** *

Winsor mill, MD. 21244

Phone: 240-***-****

Email: ************@*****.***

Professional Summary

Reliable and safety-conscious Pick up and Drop Off Driver with over 5years of experience in delivery services. Proficient in navigating through various routes and using GPS systems to ensure timely deliveries. Strong customer service skills, able to maintain positive relationships with clients while handling goods with care. Adept at managing time effectively, adhering to schedules, and complying with traffic regulations.

Key Skills

Proficient in using GPS and route navigation systems

Excellent driving record with a strong focus on safety

Time management and punctuality

Customer service and communication skills

Ability to handle and transport packages of various sizes

Knowledge of traffic regulations and local routes

Basic vehicle maintenance skills

Work Experience

Door dash

Amazon flex

Uber driver

Uber eat

Stallion Express

Delivery cities : Maryland, Virginia, DC

Delivered packages to residential and business addresses with accuracy and efficiency.

Planned and optimized delivery routes to minimize delays and meet daily targets.

Maintained a clean driving record and adhered to company safety standards.

Assisted in loading and unloading packages, ensuring they were securely handled.

Provided excellent customer service by answering questions and addressing delivery concerns.

Reported any vehicle maintenance issues and ensured timely servicing.

Driver

Stallion Express – Maryland

April 2022 – Present

Transported goods safely between company locations and clients' addresses in hospital of health care facilities.

Verified the contents of delivery orders before departing.

Maintained records of deliveries, including recipient information and delivery time.

Performed regular vehicle inspections to ensure safety compliance.

Education / Certification

Higher National Diploma: Business Administration

Lagos State Polytechnic, 2006.

MPM in Progress: Master Project Manager

American Academy of Project Management, Expected 2024.

PROJECT MANAGEMENT PROFESSITIONAL

Project Management Institute of America.

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