Call Center Service Representative

AMANNDA

SAWYER

CALL CENTER CUSTOMER

SERVICE REPRESENTATIVE

CONTACT

@ on 26-268

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CAREER OBJECTIVE

Detailoriented professional with

excellent communication,

interpersonal and creative thinking

<kils Aiming to leverage my abilities

to successfully ilthe vacancy at

your company. Frequently praised as

hardworking by my peers, can be

relied upon to help your company

achieve its goals. Adaptable

professional with 10+ years of work

‘experience and proven knowledge

cof leadership, problem-solving, and

workflow prioritization. Aiming to

leverage my abilities to successfully

fil the call center role at your

company,

EXPERIENCE

August 20m - October 208

Secretary

DeBakers Office, Springfield, OH

‘+ Read and routed comespondence to orgarize worn.

+ Compied data to preparerepors o process requests

‘+ Maintained office spies iventary by checking tock and placing

orders

+ Covered fr receptionist and administrate teammembers by

answering teephane aed distributing mal

‘+ Scheduled and confirmed appointment for cients or customers

“+ Created, maintsined andenteed information into databace

1+ Seachedto find needed information using such sources 35 Itemet,

August 2019 - December 209

Office Assistant

Mad River Springfield, OH

+ Conducted research and data colton, spearheading special

assignments

“+ Operated variety of standard office equmentto complete high:

volume admicitatve projects

+ Supported sta pecorming data entry andadminirative ities

‘+ Mobitzedoffice operations by saring delveres and ederng ae

‘organizing supp.

1+ Maintained composure indeaing with conditions of urgency andin

pressuresituatons

November 20% - December 2021

‘Answer Phone Calls And Scheduling Appointment

HH Flooring. Dayton, OH

‘+ Answered phones returning messages to schedule appointments

+ Generated and communicated new ideas and suggestions to

impove quality ofsenice

‘+ Gatheredreqused tos and equipment needed or scheduled

appontments

EDUCATION

June 2007

High Schoo! Diploma

Contact this candidate