Customer Service Benefits Specialist
Resume:
Victoria Smith
Middletown, OH *****
************@*****.***
Authorized to work in the US for any employer
Work Experience
Cashier
Payless ShoeSource-Mason, OH
April 2015 to July 2015
Responsibilities
Customer service, helping each customer find a specific type of shoe they were looking for. Putting shoes up on the rack in color, size, as well as style. Pricing the store. Cleaning the store. Accomplishments
I brought a smile to work everyday, helped people with foot problems find a comfortable shoe and still look good wearing them. I sold the most extra products. Skills Used
I used caring, showed respect for others. Had a very good time helping others. Prescription Benefit Specialist
Express Scripts-Mason, OH
February 2015 to April 2015
I was a prescription benefits specialist. The job entails customer service talking over the phone verifying customer information, getting their scripts renewed or paid for. Updating mailing address anabolic dealing with certain types of insurance.
Receptionist
Diabetes and Endocrine Consultants-Hamilton, OH
August 2012 to June 2014
Responsibilities
Filling paper work in its correct place, billing insurance, taking copays, scheduling appointments, walking patients back to their rooms. Getting paper work ready for the doctor. Cleaning the waiting area. Accomplishments
I kept up with the office duties. Didn't make the patients feel worse greeted them with a smile. Skills Used
Typing on a computer fast, getting work done fast. Cashier
Holtmans doughnuts
October 2013 to January 2014
Customer service skills, cashier, sweeping and wiping off the counter, cleaning the floors, clean the back rooms.
Baker
Kroger
April 2012 to October 2013
Baked cakes, cleaned, customer service.
Education
General
Loveland High School
Skills
• Customer Service Skills. Microsoft, helpful, caring, patient, quick Learner. (5 years)
• Medical Billing
• Medical Coding
• Medical Scheduling
• Insurance Verification
• Medical office experience
• Microsoft Office
• Computer skills
Certifications and Licenses
Driver's License
June 2022 to June 2026
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