Customer Service Care Assistant
Resume:
Diana LeVasseur
Seeking part time ** hours a week position, staying under $1,450/mo. To keep my
disability & medical insurance. I am HCA certified. Menifee, CA 92586
******************@***********.***
Compassionate, kind, hard worker looking for part time reception or customer service job or remote customer service 15-20/hr. Week.
Or a Personal Care Assistant, my late husband was a quadriplegic that I took care of daily for 30 years and worked with St Mary’s Hospital home health care division & Advanced Home Healthcare in Las Vegas, NV for 20 years.
Direct support service 5years+
I did 8 hours of training yearly & I was CPR certified in NV taking the CPR course is simple. I would love to be a care assistant part time 15-20 hours a week. Medication reminders, distribution and charting & input info into corporates system. I am not afraid to work with adults or seniors with disabilities, I married a quadriplegic, adopted a special needs son with Autism, ADHD & FAS. I was also a foster parent for special needs infant & toddlers. Worked as a teachers aide in the kindergarten class for autistic children. Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Andrew Lessman Vitamins, American Republic Insurance, st. Mary’s Home Healthcare-Nevada & California
June 1995 to July 2019
Amazing interpersonal skills, compassionate & kind. I have worked in the Resin manufacturing industry, Insurance, Vitamin Company, Child Care, Schools, Church’s, Personal Care Assistant, PTA, Mentoring Cub and Boy Scouts for 13 years,
1st graders -12th graders, Dog & House Sitting. I married a quadriplegic man we were together 30 years
& he’s been passed a few years and I want to get back to working part time. We adopted a special needs son from birth while we were Foster Parents 2000-2002. Proud to say he’s 23 and out on his own now. I have did it all.
I have had a few back surgeries so I can’t carry over 10 pounds but I’m so very capable of being productive and I’m truly a people person. I thrive on interacting with others. Excellent customer service skills, proficient, productive and very professional.
After my husband suddenly passed away in July 2019 I sold my big house in Henderson, NV and moved with my adult son back to California to be closer to my parents. Covid hit right after we arrived in California and I took 4 years to adjust to my next phase in life and I’m ready to start a part time job 15-20 hours a week, maybe with a home healthcare agency since I did that for over 30 years. My passion is taking care of others and showing them how positivity can change their outlook on life.
Smiles and kindness are free.
Education
High school diploma & college Business Management
West Torrance High School & 3 years of college - Torrance, CA September 1990 to December 1994
Skills
• Basic Math (10+ years)
• English (10+ years)
• Pet Sitting (5 years)
• Mentoring (10+ years)
• Human Resources (1 year)
• Meal Preparation (10+ years)
• Senior Care (10+ years)
• Animal Care (10+ years)
• Time Management (10+ years)
• Communication skills (10+ years)
• Organizational skills (10+ years)
• Caregiving (10+ years)
• Care plans (10+ years)
• Door Dashing (1 year)
• Receptionist (5 years)
• Guest services (1 year)
• Guest relations (10+ years)
• Direct support (10+ years)
• Leadership (2 years)
• First aid (10+ years)
• Henderson Home (1 year)
• Special needs care taker for adults & children (10+ years)
• Retirement home, respite coverage for cna’s (1 year) Awards
Seeking part time position
I am seeking a part time position for maximum 20 hours a week for $17/hr, less than $1,500/mo GROSS so I don’t jeopardize losing my disability or my Medi Medi health insurance. Certifications and Licenses
CPR Certification & First Aid certificate expired 8/2019 August 1995 to August 2019
I was a PCA in Las Vegas area taking care of paralyzed individuals so I did yearly training and kept current in my CPR certification and first aid certified until my hubby passed away and I sold my home and moved back to California to be closer to my parents to help them. I have NOT been Certified for CPR & First Aid in California ever but it’s not hard to get it.
Certified Hone Care Aide registered
May 1989 to July 2019
I took care of my quadriplegic husband for over 30 years until he passed away and a couple other clients for Care, but I had one other individual Albert who was in a push chair wheelchair for a few years until he passed away also. It seems like I’ve been a caretaker flyer Tire life starting out with wound care helping my mom with my grandmother and until I was 18. Then I met my late husband at 23 fell in love with him married a quadriplegic took care of him, we did foster care for the Dtate of Nevada, Our son is special- needs that we adopted because I couldn’t have any children do to endometriosis, my son is 23 years old and he’s high functioning autism, ADHD and fetal alcohol syndrome affecting the logic part of his brain. We did foster care for five years in Nevada. I was CPR & first aid certified and educated yearly (12 hours of training) in Nevada from 1997 to 2019.
My love language is taking care of others, and my passion is uplifting others and making a difference in their lives From smiling and greeting on a daily basis to helping change curriculum and routines were needed in finding more proficient, easier and faster ways to take care of patience and clients. My profession for 20 years was Customer Service. My heart and soul is in Home healthcare and paying it forward. My motto is “smiles are free, use them generously” Groups
Boy Scout Assistant To a Pack Leader
September 2006 to May 2019
Troop 719 Henderson, NV
Den leader Mike Townsends assistant with his wife Joannie. We collected money for dues, camping, any activity the boys were signed up for, we organized & ran all activities weekly, kept all the parents involved and informed on the workings of the Pack and worked closely with each family so their son could become a successful EAGLE SCOUT, it’s a huge 11-13 year commitment. The joy and confidence you see on their faces when their Eagle Scouts ceremony arrives is all the payment you need for all the hard work Joannie
& I did. It was so rewarding.
Our scouts were mentored by myself, Joannie, Mike and their individual pack leaders & co-leaders. We helped many find sponsors for single parents and parents with financial difficulties so their scouts and their siblings could attend every weekend event, box car race, projects, earn badges & pins. We had mostly male pack leaders because many boys needed father figures & mentors. To watch each boy do their Eagle Projects & all his buddies to help them. Achieving an Eagle Scout status is a huge sense of pride and their families and friends are thrilled when they attend their ceremony & party we give them after.
My son has been chosen for jobs he didn’t even have skills for yet because the interviewer was an Eagle Scout or their son was a Boy Scout. I
It shows commitment and dedication.
PTA Vice President, Treasurer, Secretary & teachers aide volunteer September 2006 to June 2015
I was very active in PTA when my son was in 1st-8th grade, organized activities, recruited sponsors, created volunteer committees, volunteered at sporting events inside school & outside sports my son was in. The AYSO soccer team mates asked me to be their permanent snack mom, I gladly took on the challenge and added in a cooler full of zero sugar Gatorade, and waters. Cherished those days because your kids go from newborn to 18 so fast.
Foster Parent in Clark County, Nevada
December 2000 to August 2003
My late husband & I were licensed Foster parents. Social workers would call me urgently needing to place an infant or toddler or a few siblings usually due to abuse, neglect or parents being incarcerated. We foster to adopted our son at 2 weeks old, he was born addicted to alcohol & drugs, failure to thrive, had oxygen taped to his little face and an apnea monitor strapped around his chest that sent a piercing alarm when he stopped breathing.
He was diagnosed with ADHD, FAS & High Functioning Autism and is trying to adapt to main stream society.
My late husband was a quadriplegic when we got married, he became a Jr. Architect and was a loving, funny guy and a hard worker.
Additional Information
I love to volunteer seems like I’ve been enjoying it my whole life, it’s second nature to be helping an elderly neighbor, Scouts, PTA, Church’s, teachers and anyone anywhere anytime. Mentoring and spreading cheer is my specialty.
My love language is helping others and I like to laugh and be happy. The cup is always half full, there is always a solution where there’s a problem.
I believe in manifesting & believing (having faith) in what you need and want in life. Communication is so important in every aspect In life.
Every day we wake up and have 2 choices either start out your day with positive thoughts or negative thoughts those who consciously or subconsciously she’s negativity I love to turn into positivity, happiness and laughter.
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