;Maxine Thompson
BARTENDER
Atlanta, GA 404-***-**** **************@*****.***
Objective
Hospitality industry professional with 10+ years of experience and a proven knowledge of food service, drink service and customer satisfaction. I am seeking to apply my current skill set and eager to learn more to successfully fill the vacancy and grow with your company. Experience
Marriott, Bartender 2023-2024
• Opening and closing the bar to Marriott standards including cleaning, restocking, and paperwork.
• Create custom drinks, one of which is on the current drink menu, two others were featured on menus for special events.
• Effectively and efficiently communicate with front and the back of house to to ensure the cohesiveness of the guess experience and reducing guest dissatisfaction
• Deliver cutomer checks and securely process credit card and cash payments.
• Multitasking in a hectic environment while remaining composed and pleasant G
oldberg’s Fine Foods, Bartender/Server 2021-2024
• Provide friendly and efficient alcohol and food service in a high-volume restaurant.
• Cross train in multiple areas of the restaurant including serving, bartending, cashier and shift lead.
• Employee of the Month within the first 6 months of the program.
• Verify patron identification to verify minimum age requirements.
• Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
T
ruva Turkish 2021-2024
• Knowledge of wine/alcohol pairings and tastes.
• Maintained understanding of menu items to answer patron questions regarding food, drinks and preparation methods.
• Preparation of classic and craft cocktails.
• Created new and exciting cocktails and beverages based on item availability and seasonal interest.
Education
Colorado Technical University, AS 2008
Major: Business Administration
Skills & abilities
• Safe food and alcohol service
• Maintaining clean and sanitary work area
• Customer Service
• High volume food/alcohol service
• Communication
• Leadership
• Time management
• Upselling
• Cash handling
• Multi-tasking
• New employee training
• Customer de-escalation and resolution