Shawn Thompson
***********@*****.***
Work Experience
Order Selector
Core-Mark International, Inc.-Sanford, NC
July 2023 to Present
Customer Service Associate
Walmart-Sanford, NC
January 2022 to November 2023
• Managed a high volume of incoming calls and emails, consistently meeting or exceeding response time targets
• Provided exceptional customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction
• Processed returns and exchanges efficiently, maintaining accurate records and inventory levels Education
High school diploma
Southern Lee High School - Sanford, NC
January 2019 to June 2023
Skills
• Warehouse experience
• Order picking
• Materials handling
• Communication skills
• Computer skills
• Heavy lifting
• RF scanner
• Order picker
• Packaging
• Pallet jack
• Forklift
• English
• Customer service
• Manufacturing
• Picking & packing
• Shipping & receiving
• Time management
• Load & unload
• Organizational skills
• Security
• Conflict management
• Surveillance
• Loss prevention
Certifications and Licenses
Driver's License