Dental Assistant Customer Service

PATRICIA MEDRADO

Davis CA ***** • 530-***-**** • **********@*****.***

Professional Summary

Dynamic bilingual foreign-trained Dentist with extensive experience in clinic management and leadership.

Proficient in team management and customer service, with strong analytical skills and a collaborative approach.

My management style is collaborative and supportive, focused on open communication, team empowerment, and continuous professional development to foster a motivated and cohesive environment.

Skills

• HIPAA Compliance Understanding and OSHA regulations knowledge.

• Proficient in problem-solving and situational analysis.

• Experienced with Microsoft Office and Google Suite.

• Detail-oriented, with strong time management and organizational skills.

• Capable of creating and managing projects efficiently.

• Data analysis (SQL) - study in progress.

• Bilingual: Portuguese/English

• Certified in CPR/AED, Infection Control, and Radiation Safety.

Work History

Dental Assistant, 06/2024 to Current

Wellpath Yolo County Jail– Woodland, CA

Dental Assistant, 10/2023 to 12/2023

Dixon Smiles – Dixon, CA

Associate Dentist & CEO, 10/2007 to 08/2023

Conmed Odontologia – Brazil

Education

Data Analysis

Calbright College - Sacramento

Executive MBA in Healthcare Management

Fundacao Getulio Vargas (FGV) - Brazil

Certificate Residency in Orthodontics

Universidade Estadual Vale Do Acarau - Brazil

Bachelor of Science: Dentistry (DDS equivalent)

Uniceplac - Brazil

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