Database Administration
Resume:
A D M I N I S T R A T I V E & C U S T O M E R S U P P O R T P R O F E S S I O N A L
DENISE HOHL-MACHURA
Denver, Colorado
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EMPLOYMENT H I S TORY
Real Estate Personnel / Lakeshore Staffing
The Job Store / Kelly Education
Anthem, Inc. / Elevance Health
ADMINISTRATIVE & CUSTOMER SERVICE
CONSUMER SERVICE ASSOCIATE
Synergy Sales Solutions
2019 - 2021
SALES CONSULTING / PRINCIPAL
Contracted with staffing agencies for administrative temporary work assignments for different organizations throughout the Denver area.
DIRECTOR OF BUSINESS DEVELOPMENT
G Suite Denver Management Advisors 2009 - 2013
Docs / Sheets / Slides / Meet
Database Administration
Communication
Critical Thinking & Problem Solving
Detail Oriented
Event Logistics & Representation
Sales & Marketing
Customer Service & Support
Legal & Medical Terminology
Process Review & Improvement
Project Implementation
Project Management
Experienced in Diverse Markets
German Fluency
2021 - Present
2013 - 2018
Responsible for the sales healthcare consulting including retrospective and real-time monitoring of medical & pharmaceutical claims.
Implemented strategies that successfully developed the Multi-employer market with group sizes of 2000 - 150,000 Cultivated new markets for clients desirous of expanding their presence within niche markets.
Cold calling, lead development, branding, copy writing, presentations & trade show logistics and representation. Assisting client members with benefit related questions including, but not limited to claims, explanations of benefits, appeals & grievances.
Data entry and management using Anthem’s proprietary CRM Database.
MS Office
Word / Outlook / Powerpoint
Excel / MS Teams
CRM
Salesforce / Zendesk / Zoho
Microsoft Dynamics
AREAS OF EXPERTISE
HEINRICH HEINE UNIVERSITAET
DUESSELDORF (GERMANY)
Bachelor of Arts
Comparative Literature
Manufacturing
Construction
Paralegal
Property Management
Taft-Hartley
Magnetic Automation GmbH
International Access Control Equipment
Schopfheim, Germany
https://www.magnetic-access.com/
Reederei Nord Group
International Vessel & Ship Management
Limassol, Republic of Cyprus
https://www.reederei-nord.com/
Omron Global
Automation Components Manufacturer
Duesseldorf, Germany & Kyoto, Japan
https://www.omron.com/global/
Healthcare
Pharmaceutical
Insurance
Property Management
Paralegal
Triebel & Weil
Siegfried Elsing, Prof. Dr. LL.M (Yale)
International Arbitration
https://www.orrick.com/en/People/6/5/6/
Siegfried-Elsing
I NDUSTRY EXPERIENCE
Transcultural Humanities
HEINRICH-HEINE
UNIVERSITAET DUESSELDORF
E D U C A T I O N
I NTERNATIONAL WORK EXPERIENCE
D E N I S E H O H L - M A C H U R A R E S U M E - P A G E 2
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