Customer Service Front Desk
Resume:
Robin Franklin
Atlanta, GA *****
***************@*****.***
Team Player - Works well with other team members to achieve goals.Customer Focused - Recognizes the customer as the primary focus and
acts accordingly; sets a high standard for exceeding customer expectations.Accountability/Dependability
- Takes personal responsibility for
the quality and timeliness of work and achieves results.Effective Communication - Uses effective and appropriate methods of interacting
with others.
Authorized to work in the US for any employer
Work Experience
Hookah Server / Food Runner
Club lacura-Atlanta, GA
March 2022 to April 2024
Put hookahs together serving them to customers also taking and serving food orders Packer
The Bando-Atlanta, GA
March 2021 to October 2023
Packing food orders for guest stocking all products for inventory Crew Trainer
McDonald's-Atlanta, GA
October 2020 to April 2021
Taking orders through headsets while putting them into the computer Education
High school in Office Administrion Diploma
Job Corps - Atlanta, GA
March 2011 to March 2012
Skills
• Housekeeping
• Customer Service
• Excel
• Microsoft Office
• Excel
• Typing
• Food Preparation
• Kitchen Experience
• Microsoft Word
• Restaurant Experience
• Serving Experience
• Restaurant experience
• Serving
• Cooking
• Typing
• Customer service
• Cash register
• Cash handling
• Baking
• Janitorial experience
• Custodial experience
• Classroom experience
• Communication skills
• Preschool experience
• Classroom management
Certifications and Licenses
Office Administration
Present
Office Administration Front desk
Present
Office Administration
April 2012 to Present
Food Handler Certification
Assessments
Cooking skills: Basic food preparation — Completed October 2023
Preparing food, using cooking equipment, and converting ingredient measurements Full results: Completed
Retail customer service — Completed
February 2022
Responding to customer situations in a retail setting Full results: Completed
Work style: Reliability — Proficient
November 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills
• Typing/computer keyboardUtilize computer software Verify data and information. Front desk receptionist
Organize and prioritize information/tasksOperate office equipmentVerbal communicationBasic mathematical concepts (e.g. add, subtract)
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