Customer Service Project Management
Resume:
Winder, GA
******************@******.***
Destinee Whitley
SKILLS
Communication, customer service, daycare policy and procedure, management, problem solving, organization, active listening, critical thinking, interpersonal skills, attention to detail, patience, understanding, team work, time management, adaptability, sales, project management, marketing, empathy, up-selling, neat, structured, able to work in fast-paced environments EXPERIENCE
Circle K — store manager
01/2020 - 11/2022 - Winder, GA
● Oversaw employees to ensure all tasks were being fulfilled in accordance to policy
● Made staff schedule with proper care to each individual scheduling need
● Counted and handled inventory
● Collected card and cash payments for gas and other products
● Cleaned and maintained organization for entire store including parking lot and restrooms
● Organized product on shelving as well as stocked product on shelving where needed ensuring old product was rotated to be pushed out first.
● Unloaded inventory truck and stocked supplies on days the truck would come.
● Provided administrative and operational support
● Priced goods
● Provided exceptional customer care to a range of customers Amazon — warehouse associate
11/2022 - 01/2024 - Pendergrass, GA
● Sorted, unloaded,inputted, and recieved various materials from many trucks
● Processed, packed, and shipped orders utilizing accurate and quality policies
● Inspected varies items thoroughly for any defects and reported as required
● Organized stocked products and reported inventory as needed
● Examined ingoing and outgoing shipment
● Heavy lifting of products
● Jam pole certification
● Lifted, moved, and unloaded many pallets utilizing a pallet Jack. Elite Academy - assistant teacher/closer
01/2024-07/2024
● Maintained a safe and clean environment for the children
● Worked mainly in infant room, feeding, changing, and engaging in sensory activities to stimulate their minds
● Closed class room per procedure ensuring proper cleanliness measures were followed
● CPR certified for adults, infants, and children
● Maintained a routine and schedule for all infants
● Made bottles, handled formula, breast milk, and snacks of all kinds while being vigilant of any allergies or safety measures needed while feeding
● Changed diapers
● Updated parents on each part of child’s day to keep them informed on all activities
EDUCATION
Foothills — high school
Graduated 2023, Winder Ga
CPR CERTIFICATION
TCC CERTIFICATION - currently obtaining at Lanier Technical College
Recommendations:
Kayla Patton: 404-***-****
Zebule Rutledge: 678-***-****
Amber Whitley: 470-***-****
Jodi Hessenflow: 770-***-****
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