direct support

AMBER MCKELVEY

*** **** *** ***** ********* Rapids, WI 54495 · 715-***-****

****************@*****.***

EXPERIENCE

SEPTEMBER 2018 – MARCH 2022

DSPHA (Direct Support Professional) - High Acuity, TLC HOmes

I supported people who have challenging behaviors. I was trained to use behavior management techniques and interventions. I also provided support with helping individuals shower, making them food, getting their medications, and doing their laundry. When residents had behavior, it was my job to de-escalate the situation and get them back under control. Get them to talk about what was bothering them and try to fix it if possible. I did have Crisis Prevention institute (CPI) training to de-escalate the behavior and to have behavior management.

FEBRUARY 2017 – AUGUST 2018

LINE LEAD, RR Donnelley

I was responsible for setting up lines with materials and tearing them down when the order was finished. I was responsible for managing 8 people who worked on my 2 lines. I restocked the lines with the product that was needed. I also entered the work orders into the computer each time.

September 2015 – February 2017

Quality Auditor, RR Donnelley

I was responsible for doing quality checks of the products to make sure they were built correctly. Every time I checked the product, I entered it into the computer. A certain number of checks needed to be checked on every order.

March 2014 – September 2015

Assembler, RR Donnelley

I was responsible for being on a line with 3 other people putting medical kit together in the correct order. I also did shipping and packaging the medical boxes and putting them on pallets. There were cleaning up procedures at the end of every shift.

EDUCATION

MAY 2022

ASSOCIATE DEGREE IN CRIMINAL JUSTICE, Mid-state technical college

Classes- Introduction to sociology, constitutional law for law enforcement, oral/interpersonal communication, introduction to psychology, criminal justice ethics, report writing for protective services, college math, introduction to law enforcement, court procedures, English composition 1, criminal law for law enforcement, criminology, community policing, patrol procedures, contemporary issues in law enforcement, fitness for law enforcement, introduction to American government, wellness in protective services, and criminal investigation.

JUNE 2013

HIGH SCHOOL DIPLOMA, Lincoln high school

My GPA was 3.4. I was on the honor rolls all 3 years of high school.

SKILLS

Multitasking

Problem solving

Patience

Team oriented

Communication

ACTIVITIES

Volunteered

South Wood Country Human Society

Salvation Army bell ringer

Contact this candidate