MONICA E. BRECKENRIDGE
* ******* ****** #*** ****** Mills, MD 21117
*******************@*****.*** 443-***-****
EDUCATION
The Community College of Baltimore County
Associate of Applied Science in Criminal Justice
Real Estate Commission / Realtor / 2023- 2027
WORK EXPERIENCE
Maryland State Government Catonsville, MD
Human Resources Specialist August 1989 – August 2022
Monitor agency vacancy reports for two buildings.
Prepared interview letters. Schedule appointments, Set up new hires
Organized, track and participate on interview panels.
Tally scores, request documents, run background and offer employment
Coordinate orientation, explain policy and procedures to new employees.
Answer telephone, schedule appointments, handled inquiries.
Tracked and prepared reports for FMLA, IWIF, Retires and Health Benefits
Process Non-competitive promotion, entered and tracked payroll for workers
Maintain files, database and appointment logs on spreadsheets, via Microsoft Office (Word, Outlook, & Excel)
Obtained and notarized retirement and health benefit documents for processing
Supervised, prioritize and distribute work assignments to 4 clerical workers
Plan and collaborate with vendors for health fairs, and employee’s week.
Create flyers for events
Attend mitigation meetings. review files, subpoena documents, contact management, staff, and witness for statements, provide and submit written reports on findings.
Prepare open and closing statements for court.
Represent management at office of administrative hearings
Examine, review, witness and verify the identity of individuals signing documents.
Process payroll and review timesheets
Prepare and submit payroll entries,
Process noncompetitive promotion, rate increases, and garnishments.
Process checks advancements
Distribute W-2 ‘s
Liberty One Staffing
Leasing Professional Baltimore, MD.
Leasing Specialist July 2023 Temp Service -Currently working
Follow up with prospects via calls and emails.
Scheduled appointments, greet prospects, receive payments, provide customers with necessary paperwork or website instruction, send, and receive information to prospects.
Show models and amenities to prospects, schedule showings.
Request document from prospects, Section 8 vouchers, employment, bank statements.
Process tax credit information for recertifications. Receive and process application payments, deposits, and rental payments.
Process screenings through Onesite
Request documents from Housing
Calculate Income
Prepare, and process all leasing tax credit, HUD, and market applications.
Complete walk throughs, schedule and overlook units for move ins.
Contact maintenance to insure turn overs.
Scheduled, tracked, and followed up on maintenance request.
Prepare and issue rental agreement (leases)
Make key Fobs for residents. Ensure mail and door keys are made.
Upload all resident’s files track and follow-up with all prospects.
Answer resident requests, or concerns, ensure resolution.
Experience with Yardi, OneSite, RentCafe, RealPage, Google sheets, Elisa, EC91001 scanner, customer service, fast-paced environments and time management.