Customer Service Warehouse Worker
Resume:
Erica Washington
Tallahassee, FL *****
**********************@***********.***
Authorized to work in the US for any employer
Work Experience
OTR Truck Driver
AMX Logistics-Dothan, AL
April 2024 to Present
Housekeeper
Aspire Healthcare Services-Tallahassee, FL
January 2024 to Present
Warehouse Worker
Amazon Warehouse-Tallahassee, FL
December 2023 to December 2023
Warehouse workers are responsible for moving and storing goods in warehouses, distribution centers, retail stores, and other locations. They commonly use forklifts or other specialized equipment to move large quantities of product from one place to another. Warehouse workers may be tasked with a variety of different duties depending on the needs of their employer. These can include loading and unloading trucks, organizing inventory, maintaining safety standards, etc.
Amazon Warehouse Worker Job Duties
Amazon warehouse workers have a wide range of responsibilities, which can include:
• Scanning items being stocked for defects or errors in order to ensure that they meet company standards for quality
• Stacking and unstacking boxes in preparation for shipment
• Monitoring inventory levels to ensure that there is enough stock to cover expected sales
• Receiving, unloading, and storing incoming merchandise
• Maintaining a safe work environment by following procedures for safe lifting, ladder use, electrical safety, etc.
• Operate forklifts to move boxes or other materials around the facility
• Working with other employees to pack shipments for shipping, using packing machines such as bubble wrap machines or tape guns
• Preparing items for shipping using wrapping materials such as paper or plastic wrap
• Stocking shelves with new inventory, using hand trucks or forklifts to move boxes Customer Service Representative
eTeam Inc-Tallahassee, FL
July 2023 to November 2023
A Customer Service Representative (CSR) is the first point of contact for any customer who has a question or an issue with a product or service the company sells. They have many responsibilities like answering inbound phone calls, addressing customers’ questions about products and services, and processing payments or returns. Customer service representatives are often a client’s primary point of contact with a company. The duties and responsibilities of a CSR include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction.
Customer Service Representative/Cashier
Circle K-Tallahassee, FL
July 2023 to July 2023
Circle K is a convenience store chain with locations all over the world. They offer a wide variety of products, from snacks and drinks to fuel and automotive products. A cashier at Circle K is responsible for providing excellent customer service and accurately processing customer transactions. This includes greeting customers, ringing up purchases, handling cash and credit card payments, and providing change. Cashiers must also be knowledgeable about the products and services offered at Circle K and be able to answer customer questions. Additionally, cashiers must maintain a clean and organized work area.
A Circle K Cashier typically has a wide range of responsibilities, which can include:
• Greet customers in a friendly and professional manner
• Process customer transactions accurately and efficiently, including cash handling, credit/debit card processing, and check cashing
• Provide excellent customer service by answering questions, providing product information, and resolving customer complaints
• Maintain cleanliness of the store, restocking shelves as needed
• Follow all safety protocols to ensure a safe working environment for both employees and customers
• Monitor inventory levels and order supplies when necessary
• Assist with opening and closing procedures, such as counting money and verifying receipts
• Balance cash drawers at the end of each shift
• Ensure compliance with company policies and procedures
• Operate Point-of-Sale (POS) systems and other related equipment
• Cross-sell products and services to increase sales volume
• Participate in promotional activities and special events Local Truck Driver Class A
Tracie McCormick Inc-Murfreesboro, TN
July 2022 to June 2023
As dedicated mail haulers for the U.S. Postal Service, our drivers enjoy stable, continual schedules and most are home every single day. McCormick is owned and operated by a family of truckers, they've created a work environment of mutual respect that gives every driver a sense of belonging. Dedicated Truck Driver Class A
Schneider National Carriers-Albany, GA
May 2021 to June 2022
Pick up goods and materials, verify loads for accuracy, and deliver them as instructed. Load and unload cargo. Responsible for basic vehicle maintenance; comply with all safe work practices, policies, and processes at all times. Complete and verify paperwork for accuracy. Customer Service Representative
Advanced Call Center Technologies, LLC-Tallahassee, FL October 2021 to May 2022
Delivery driver
Pizza Hut-Tallahassee, FL
March 2019 to August 2019
Pizza Hut uses delivery drivers to take food to the customers. Pizza Hut delivery drivers must get orders to customers in a timely fashion. Delivery drivers must also keep orders properly organized. The position with Pizza Hut requires good communication skills and confidence when dealing with the public.Pizza Hut team members mostly serve customers or prepare food in the kitchen. Customer service duties include taking orders, answering questions, and ringing out customers on the cash register. Kitchen duties include preparing dough, portioning toppings, and cooking pizzas. All team members must maintain a clean work environment.
Delivery drivers spend the majority of a shift on the road, requiring reliable transportation. The delivery driver position grants a great deal of independence and freedom to employees.
• Maintained receipts and income from deliveries
Bus Driver
Leon County Schools-Tallahassee, FL
September 2016 to March 2019
3601 Conner Blvd., Tallahassee, Fl 32311
Responsible for safely transporting children to and from school and related events. They pick up students at designated locations, such as street corners or private homes, and drop them off at school. Pick up students at stops along established routes and drop them off at school. They may also transport students and faculty to special events, such as field trips or sporting events. Driver Helper
Driver Helper (Seasonal)
UPS Customer Ctr-Tallahassee, FL
November 2015 to December 2015
Help the driver deliver packages to customers
Overnight Stocker
Walmart Supercenter-Tallahassee, FL
May 2015 to July 2015
Putting merchandise on the shelves and throwing the merchandise that has been opened or tampered with in the garbage can.
Clerical Office Worker
Department of Corrections- Central Office-Tallahassee, FL August 2013 to December 2014
I would prepare inactive and active inmates files to be ready to be scanned into the system. Scans the inactive and active inmates files into the system. I would log into Quality Control (QC) and go behind the scanners to make sure there are no blank or bleed through pages and delete them out the system so that the indexers can put them under the right folder in the computer. I also know how to process film in microfiche from the roll film to scanning the inmates files in the scanner dealing with microfiche and not in the regular scanner you would use for paper. Unemployed looking
Education
Associate in Medical Assistant
Keiser University-Ft Lauderdale - Tallahassee, FL
March 2017 to Present
High School Diploma
James S. Rickards High School - Tallahassee, FL
May 2013
Skills
• CDL A Driver
• Class B
• Food Preparation Experience (Less than 1 year)
• People Person
• Medical Terminology (2 years)
• Customer Service (1 year)
• 10 Key Calculator (8 years)
• Home Care
• Clerical Experience
• Delivery Driver Experience
• Tractor-Trailer
• Commercial driving
• School Bus Driving
• Bus Driving
• Route Driving
• Load & Unload
• Customer service
• Heavy lifting
• Load & unload
• Sales
• Quality control
• Regional lane
• Tractor-trailer
• Cash register
• Driving
• Freight
• Cash handling
• Home health
• Clerical experience
• Assisted living
• Home & community care
• Medical terminology
• Cooking
• Cleaning
• Janitorial experience
• Hospitality
• English
• Truck driving
Certifications and Licenses
CDL
Assessments
Home health aide skills — Proficient
April 2020
Providing care to patients in a home setting
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Excellent communication skills both verbal and written Willingness and availability to work additional hours if assigned Fast learner, easy going and ready to learn
Knows how to work Microsoft and Excel
Contact this candidate