Call Center Agent

PERSONAL INFORMATION

Name: Simón Francisco García Guerrero

ID: 1.140.851.045

Address: Cra 55 no. 91-147

Phone: 300-***-****

Email: *********@*******.***

Place and birth certificate: Valledupar, 09 June 1992

PROFESSIONAL PROFILE

Fourth year law student, with knowledge and skills to successfully complete collective negotiations between the parties involved, possessing a complete vision of the different contexts and situations that allows me to act as a mediator or conciliator in various conflicts.

Analytical, objective, proactive person, with excellent interpersonal skills, an attitude of collaboration, respect and trust for the members of the work team and for the community in general, with the capacity for rapid learning, with the capacity for leadership and innovation that, added to the Relevant knowledge allows me to be an agent of change and transformation in different settings.

EDUCATION

1.University: Universidad Libre – Barranquilla. Fourth year.

2.College: Colegio Altamar, Barranquilla, 2012.

ACTIVITIES

1.English course, EF, June - December 2012.

WORK EXPERIENCE

Company: Bilateral

Job Title: Bilingual Call Center Agent

Functions: Manage relationships with customers by receiving calls to ensure that they make the necessary recharges.

Marketing products and services, complying with legal regulations and company procedures

PERSONAL REFERENCES

1.Name: Mary García

Job Title: Docente

Company: Colegio Royal School

Phone: 301-***-****

2.Name: Francisco García

Job Title: Medico Ortopedista

Phone: 300-***-****

3.Name: Paula Duran

Job Title: Diseñadora de moda

Phone: 316-***-****

SIMON FRANCISCO GARCIA GUERRERO

C.C 1.140.851.045, De Barranquilla.

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