Customer Service Representative
Resume:
Rhonda Lawrence
Jacksonville, FL *****
****************@*****.***
Work Experience
Customer Service Representative
Magic Transport, Inc - Jacksonville, FL
February 2022 to March 2023
Customer service work answering phones, filing paperwork and looking up documents for invoices Helper
Boys & Girls Clubs of America - Jacksonville, FL
February 2018 to September 2022
I help with the kids I feed them field trips help the teenagers the ones had a little bit of a bad day Security Guard
Allied Services - Jacksonville, FL
May 2021 to May 2022
Guarding the guard shack at Budweiser warehouse. Pq Cashier
Murphy's USA Gas Station - Jacksonville, FL
March 2020 to September 2021
I have good customer services I love my job I love people and if I don’t know how to do something I can learn very much anything. Make sure that they are more happier than when they came in the store
• Welcomed customers and guests
Customer Service Representative
Amazon.com - Jacksonville, FL
January 2019 to August 2020
Answer th phone helping customer with need, problems and question they have about return and refunds.
Education
12 in Social Work
FSCJ - Jacksonville, FL
February 2012 to June 2018
Skills
• Social Work
• Individual / Group Counseling
• Phone etiquette (3 years)
Languages
• English - Expert
Assessments
Customer focus & orientation — Proficient
March 2023
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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