Customer Service Project Management

Profile Summary

Work Experience

Education

Professional Skill

Interest

Relevant Skill

DOMINIQUE BOLDEN

I am a highly motivated candidate, pursue learning and self-development with experience delivering quality metal products while maintaining a clean and safe work environment. Skilled at quickly interpreting blueprints to assemble structures according to specifications. I have 4+ years experience in sales and delivery driving. Available for full time employment. Problem Solving

Communication

Door Dash

AT&T

Amazon

Custom Welder

Customer Service Active Listener

Volunteering Team Work

Project Management

2019-2020

2020-Current

2021-2023

2022-2023

2021-2023

Leadership

Mount Pleasant High School

Load, transport and deliver food to customers in a safe, timely manner. Review orders before and after delivery to ensure that orders are complete, the charges are correct, and customers are satisfied.

Provide customer service upon delivery and while taking additional instruction via text or phone. Drive safely and within traffic regulations

Assists customers with the purchase of Company products and services, features, accessories and bill payments.

Answers inbound calls and assists sales representatives. Processes paperwork and performs other duties as assigned by management.

Processes paperwork and performs other duties as assigned by management. Utilized GPS to optimize routes and continuously meet estimated delivery times. Demonstrated professional conduct with clients to deliver outstanding customer service. Completed pre- and post-trip safety inspections to record and report any defects and malfunctions. Interacted with customers pleasantly to meet needs and drive satisfaction. Achieved consistently high customer scores due to exceptional service. Read and understand blueprints prior to starting a project. Source the materials to be used in the project.

Measure and cut materials to specifications, arrange and secure with clamps or bolts before welding. Weld materials using the correct materials to join the metals or coppers together. Check finished work to make sure that it falls within the blueprints Communicate effectively with co-workers and managers.

Strong

Communication

Computer Literacy Technical Support

************@*****.*** 346-***-**** 13222 Champions Centre, Houston, TX 77069

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