Front Desk Accounts Payable

ELEANOR TAYLOR

251-***-****, **.*****@*****.***, Mobile, AL, 36607

SKILLS

• Accounts Payable

• Cash Handling

• Guest Services

• Office Management

• Accounts Receivable

• Night Audit

• Front Desk

• Management

• Bookkeeping

EXPERIENCE

Reception and Invoicing, Aug 2023 - Current

EJ Saad PC, Mobile, AL

Collaborated with team members on process improvement initiatives related to invoicing and collections procedures.

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• Tracked revenue recognition schedules for multi-period contracts.

• Applied incoming payments accurately against outstanding invoices. Supported management team in budgeting exercises by providing relevant billing data analysis.

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Front Desk Manager, Oct 2021 - May 2023

Homewood Suites, Mobile, AL

Implemented improvements to front desk processes based on guest feedback or observed inefficiencies.

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Trained new employees on front desk procedures, software systems, and customer service practices.

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Exceeded customer expectations after rolling out employee motivational strategies and expert training.

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Fostered positive work environment through team-building activities and open communication channels.

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Front Desk Supervisor, Jul 2018 - Oct 2021

The Admiral Hotel, Mobile, AL

Updated room rates and availability on various booking platforms to maximize occupancy rates.

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Assisted in developing budgets for front office department while monitoring expenses closely.

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Led regular employee meetings and coaching sessions to communicate strategies to boost customer satisfaction.

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Managed front desk operations, ensuring efficient and professional service to guests.

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Prepared daily reports detailing reservations, check-ins, check-outs, revenue generated, and any notable incidents.

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Cashier, Aug 2016 - Jul 2018

Bienville Books, Mobile, AL

• Duties to make sure the register stays balanced

• Keep books stocked, dusted and in order

• Assist tourists in finding out about the other wonderful places to see in Mobile. Front Desk Agent, Sep 2012 - Aug 2016

Malaga Inn, Mobile, AL

• Assist guests checking in and out of the Inn

• Night Audit as needed

• Perform concierge service as needed

• Make sure all guests have a positive experience while at the Inn. EDUCATION

2 years in Paralegal Studies

Huffstetler's Business College, Mobile, AL, January 1990 General Studies

Faulkner State, January 1979

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