Child Development Customer Service
Resume:
Tamira Kemp-Carter
Houston, TX
**********@*****.***
Work Experience
Resident Aide
Fountainwood at Lake Houston-Humble, TX
June 2024 to Present
Assisting residents with daily personal routines, including bathing, dressing, grooming, eating, and using the bathroom. Providing companionship to residents and establishing a trusting relationship with them. Ensuring that residents are taking their prescribed medication. Early Head Start Teacher
AVANCE Houston
December 2022 to June 2023
• Prepare child development materials and arrange a physical environment to meet the changing needs of infants and toddlers.
• Plan and implement a child development program utilizing the Integrated Approach.
• Serve as the primary provider for a small group of children.
• Design and incorporate the Head Start content areas of health, nutrition and parent involvement.
• Planning and implementation of a program geared to infants and toddlers, including role modeling desired behavior by all childcare workers.
• Use the appropriate skills to meet social, emotional, physical and developmental needs of individual infants and toddlers.
• Prepare child development materials and arrange a physical environment to meet the changing needs of infants and toddlers.
• Observe children for safety and assessment purposes and maintain child assessment records.
• Establish and maintain ongoing communications with each child and their family.
• A minimum of three home visits per year must be conducted with appropriate records of these contacts. Must conduct two parent conferences.
• Supervise and guide children during mealtime, toileting, hand washing, rest periods and play activities.
• Responsible for maintaining clean and sanitary classroom area. Amazon Delivery Driver
Express Transport
August 2021 to September 2022
· Delivery Drivers perform the responsibilities for Transporting and Delivering goods and or items to clients or businesses in a safe, timely manner. Delivery Drivers are also responsible for loading and unloading cargo and /or items. Customer Service Representative
Alorica Calling Center
September 2019 to February 2021
· Works with clients who have complaints, orders, or require information about products/services purchased from the organization. They also provide solutions that fit those individualized situations and prioritize the customers' needs at each step of the process. III. Resident Aide
Sagora Senior Living
January 2017 to November 2019
· Residential aides help patients and residents in assisted living facilities with the essential day-to-day tasks that they are no longer able to perform.
IV. Sales Associate
Walmart
January 2016 to May 2018
· responsible for welcoming customers, maintaining floor appearance, directing customers to goods and operating cash registers. They ensure that their company makes more sales and gets customers products suited to their needs.
V. Passenger Service Agent
Air SERV Corporation
July 2014 to May 2016
· Passenger service agents work in customer service roles within the transportation industry. At airports, they may be responsible for handling check-ins and assisting with boarding, which they do by keeping customers updated regarding when and where to board their transport. Education
High School or Equivalent
G.C. Scarborough High School
January 2004 to December 2007
High School Diploma
May 2007 to May 2007
Skills
• Time management and organizational skills.
• Ability to follow set rules and protocol…
• most important skills to have.
• Great Customer Service skills strong communication skills which are one of the
• Empathy
• compassion.
• Astute observation skills.
• Working with people with autism
• Applied behavior analysis
• Early childhood education
• Preschool experience
• Classroom experience
• Experience working with students
Certifications and Licenses
Board Certified Autism Technician
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