Social Services Direct Support

Motivated professional with comprehensive experience across retail, hospitality, and healthcare/social services sectors. Strong interpersonal skills and the ability to foster collaborative relationships in team- driven environments. Experienced in customer satisfaction in fast-paced restaurant settings. Proven adaptability and resilience, successfully navigating the dynamic challenges of social services. Looking to leverage these skills and diverse experiences in a new, impactful role! Barista/Server

Direct Support Professional

Twisted Dog Soul Bar

Eastern Community Development Corporation

Prepare food by peeling and cutting vegetables, brewing coffee and tea, making smoothies and rice bowls, and measuring and weighing ingredients.

Wash and polish dishes by hand.

Stock shelves and maintain the kitchen's inventory. Ensure the kitchen and dining areas are clean, adhering to food safety regulations. Take customer orders and serve food and beverages. Manage the opening and closing procedures of the cafe. Possess comprehensive knowledge of the menu to provide detailed information to customers. Process payments, both cash and card.

Establishing and nurturing relationships built on trust with clients and their families. Redirecting behaviors and de-escalating situations as necessary, while swiftly devising effective solutions to problems.

Collaborating as a cohesive team and communicating effectively with other Direct Support Professionals (DSPs), healthcare workers, and families to achieve shared goals and address the unique needs of each client. Developing individualized plans and tasks tailored to clients, facilitating job placements or volunteer opportunities, and providing assistance at their respective job sites. Maintaining comprehensive documentation of clients' daily activities, setting measurable goals, and tracking progress consistently.

Cashier/Stocker

Broadway Wine and Spirits

Cultivate a positive and welcoming environment by assisting customers with information and resolving complaints. Ensure customers are greeted upon entering the establishment. Process payments using various methods, including cash, checks, credit cards, vouchers, and automatic debits. At the start of each shift, count the cash drawer to verify accuracy and ensure an adequate supply of change. Maintain cleanliness and organization in the checkout areas, performing general cleaning tasks such as mopping floors, disinfecting surfaces, and emptying trash bins.

Stock shelves and accurately label prices on both shelves and items. August 2020-March 2021

March 2021-September 2022

February 2024-Current

PROFESSIONAL SUMMARY

Colchester, CT • ****************@*****.*** • 860-***-**** Leah Migliaccio

WORK EXPERIENCE

EDUCATION CERTIFICATIONS

Bacon Academy (2016-2020)

Three Rivers Community College (2020-2022)

Eastern Connecticut State University (2023-2024)

Bachelor of Psychology, with a Minor in Mental Health Counseling

Completed 40% of the credits required for the degree.* Certified in Cardiopulmonary Resuscitation

(CPR)

Certified in Pediatric Medical Training (PMT)

Certified in Medication Administration

Certified in First Aid

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