Registered Nurse Customer Service

TANAJAH SMITH

Phone: 251-***-****

Email: **********@*****.***

Address: **** *** ******, ******, *****, AL (US)

PROFESSIONAL SUMMARY

Dedicated, patient-oriented, adaptable Registered Nurse with years of success in making critical decisions ensuring attainment of medical goals and quality outcomes. Extensive experience within an Intensive Care Unit setting specializing in adult medical, surgical, and trauma care. Over 5 years of gaining in-depth knowledge of perioperative anesthetic modalities, regional anesthesia, patient monitoring, pain management, and follow-up protocols for the pediatric and adult patient population.

Applicant with 3 years of experience providing exceptional customer service and creating customer-centric environments within big-box stores. Competent, dependable professional equipped with basic selling skills, in- depth knowledge of business and retail operations and merchandising. EMPLOYMENT HISTORY

Online Grocery Personnel, Walmart

• Sell products being promoted and keep records of sales.

• Stock shelves with products.

• Pack, Sorting, and Staging orders

Feb. 2024 - Jul. 2024

Mobile, Alabama

Team Lead, Pollman's Bakery

• Stock shelves, and mark prices on shelves and items.

• Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

• Write and record orders for merchandise or enter orders into computers.

• Issue receipts, refunds, credits, or change due to customers.

• Train instructors and supervisors in techniques and skills for training and dealing with employees.

• Demonstrate use or operation of merchandise.

• Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.

• Assist customers by providing information and resolving their complaints.

• Clean shelves, counters, and tables.

• Greet customers entering establishments.

• Inventory stock and requisition new stock.

Aug. 2022 - Feb. 2024

Mobile, Alabama

Cashier/ Stocker, Bath and Body Works

• Answer questions about product features and benefits.

• Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

• Ticket, arrange and display merchandise to promote sales.

• Demonstrate use or operation of merchandise.

• Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.

• Bag or package purchases, and wrap gifts.

• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.

• Inventory stock and requisition new stock.

• Greet customers and ascertain what each customer wants or needs. Apr. 2023 - Aug. 2023

Mobile, Alabama

Medical Assistant, Main-street Urgent Care

• Set up equipment and prepare medical treatment rooms.

• Maintain accurate, detailed reports and records.

• Collect specimens, such as urine, feces, or sputum.

• Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.

• Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.

• Remind patients to take medications or nutritional supplements.

• Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.

• Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.

• Record patients' medical history, vital statistics, or information such as test results in medical records.

• Prepare rooms, sterile instruments, equipment, or supplies and ensure that stock of supplies is maintained.

• Change bed linens or make beds.

• Feed patients or assist patients to eat or drink.

• Assemble and use equipment, such as catheters, tracheotomy tubes, or oxygen suppliers.

• Schedule follow-up visits to monitor patients or evaluate health or illness care.

Oct. 2022 - Dec. 2022

Mobile, Alabama

EDUCATION

High School Diploma

• W.P Davidson Highschool, Mobile, Alabama

May. 2022

Associate of Science:Health Information Technology

• Bishop State Community College, Mobile, Alabama Customer Service SQL

Active Listening Problem Solving

MS Office Selling

Technology Leadership

Excel Machine learning

SKILLS

Experienced Skillful

Skillful Experienced

Experienced Skillful

Skillful Skillful

Skillful Skillful

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