Customer Service
Resume:
Latacha Norris
************@*****.***
*** ****** *** **, ******** NY, 11205
EDUCATION
Montgomery Job Corps, Montgomery, AL— High Schoolor Equivalent in Legal Secretary
February 2001 - October 2002
EXPERIENCE
WE Clean, New York, NY— Housekeeping Supervisor
September 2019 - PRESENT
● Deep clean apartments which included changing linen, and disposing of trash
● Organize and set up rooms
● Travel to different locations
Mercury Cleaning LLC/ tbahotel, New York, NY— Houseman January 2021 - March 2022
● Clean lobby and bathrooms open to all guests
● Housekeeping
● Assist guest with room amenities
AKA, New York, NY— Housekeeper/Laundry Attendant
June 2018 - January 2019
● Maintained all cleaning equipment and materials
● Monitored and reported necessary domestic repairs and replacements
● Ensured cleanliness and replenishment of products in client comfort areas
● Runner for housekeepers
Imaclean Cleaning Services, New York, NY— Housekeeper September 2017 - June 2018
● Maintained all cleaning equipment and materials
● Monitored and reported necessary domestic repairs and replacements Seagate Beach Club, Brooklyn, NY— Customer ServiceRepresentative May 2017 - July 2017
● Register membership
● Promote specials
● Operate front end cash register
Speedway LLC, New York, NY— Customer Service Representative March 2016 - January 2019
● Assisted customers with purchases, handling of merchandise and fuel transactions
● Market gift cards, money orders, wire transfers, coupons and Speedy Rewards program
● Assist with product stocking and general maintenance of work site areas Fulton Ferry Liquidators Inc, Brooklyn, NY— Organizer/Packer January 2014 - March 2016
● Counted and sorted merchandise
● Packed high volume obsolete, overstocked and buyback products Homewood Suites by Hilton, Montgomery, AL— Guest ServicesAssistant February 2013 - May 2014
● Maintained all cleaning equipment
● Monitored and reported necessary domestic repairs and replacements
● Ensured cleanliness and replenishment of products in client comfort areas Subway in Walmart, Montgomery, AL— Sandwich Artist/Cashier September 2008- February 2013
● Operate register
● Count inventory
● Open and close establishment
● Sanitize store
● Customer service
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