Service Engineer Technical Services

Professional Summary

Experienced and versatile professional with a robust background in construction and technical services. As a Foreman at M&M Quality Service, demonstrated leadership and hands-on expertise in carpentry, electrical work, plumbing, drywall installation, and general construction. Proven ability to manage teams, oversee projects from inception to completion, and ensure adherence to quality and safety standards. Additionally, leveraged technical skills as a Service Engineer at Xerox, specializing in the maintenance and repair of printers and copiers. Adept at troubleshooting, diagnosing, and resolving complex technical issues, ensuring minimal downtime and optimal performance of equipment. Key Skills

Carpentry Plumbing Electric Drywall General Maintenance Cost Estimation Dimensions and Measurements Roofing Farm/Heavy Equipment Operation Hand and Power Tool Operation General Equipment Repair Construction Management

Work Experience

Service Engineer Xerox Cincinnati, OH October1979 - March 2016 (Retired)

• Installed, configured, and tested equipment on specialized platforms and Xerox products.

• Drove and maintained a company vehicle for 35+ years and traveled extensively when needed.

• Cultivated customer relationships by promptly addressing service requests.

• Analyzed, troubleshot, and diagnosed technical and engineering problems.

• Reduced equipment downtime by performing maintenance checks and implementing preventive measures. Foreman M&M Quality Service Edgewood, KY June 2017 - July 2022 (Company Closed)

• Sustained property sites through varying maintenance jobs.

• Maintained a safe working environment through adherence to safety protocols.

• Ensured timely completion of projects with effective time management and prioritization of tasks.

• Inspected completed work to verify quality standards and compliance with criteria.

• Developed strong relationships with clients, subcontractors, and suppliers for project execution. Education

United Electronics Institute Louisville, KY

Associates of Applied Sciences, Electronic Technology Received September, 1979 References

JoAnn Werbrich Manager, Xerox 859-***-****

Mike Yearout President, M&M Quality Service 513-***-**** Bobby Bowling

*************@*****.*** Butler, KY 859-***-****

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