Customer Service Representative

REBECCA GENOVA

**** ****** **, *****, ** *****

Phone: 321-***-****

Email: *************@*****.***

Objective

My desired goal is to find a Long Term Full Time Job that is Honest and Dependable. I would like to find something that allows me time with my 5 children and also allows me to provide for them.I would like to go to school and become trained and educated for the career of my choice. Ability Summary

I am very stong in my Customer Service skills, I take and follow directions throughly and listen attentively. 12/2013 - 10/2021 Customer Care Representative (CCR) Kennedy Space Ctr Visitor, Orlando, FL

Sales,customer services,retail,food handling,and guest operations. 11/2011 - 06/2013 Customer Service Representative (CSR) GSI, Melbourne, FL

I was responsible for taking sales and customer service calls for companies such as Dollar General,Mattel,Radioshack,Irobot,Belks,PBS,Ace hardware and GNC. 01/2011 - 10/2011 Customer Service Representitive

Telecom Service Center, Rockledge, FL

03/2010 - 11/2010 Customer Service Representative

Telecom Service Center, Rockledge, FL

I was responsible for taking orders for home telephone and cellular phone service. I placed new sales and also managed current customer's accounts. I assisted customer's with repair problems,billing problems and adjustments and basic customer service.

09/2007 - 03/2010 Caregiver

Thelma Jones, Cocoa, FL

I was responsible for cooking all three meals for Ms. Jones, taking her to all medical appointments and monitoring her blood sugar levels. I would take her to and from medical appointments and also manage household chores. 01/2007 - 07/2007 Cashier and Salesperson

Sears, Merritt Island, FL

I was a cashier, responsible for completing customers orders. I was always friendly, we were also required to meet a credit card quota in which I always met. 04/2006 - 11/2006 Telemarketer

Protocol, Merritt Island, FL

I was in a telemarketing atmosphere, I enjoyed what i did very much and was very efficient in what I did. I was contracted through SALLIEMAE and was responsible for consolidating student loans. I was one of the top employees and also trained new people as it was needed. I am trained in both inbound and outbound calling. 03/2005 - 08/2005 Laborer, Boat or Ship

Ambassodor, Port Canaveral, FL

I was a laborer responsible for helping the forklifter center their load on to the back of a trucks trailer. I was required to lift 2x8's and line them up so the forklifters could set bundles of lumber down.

03/2004 - 09/2004 Temporary Clerk

United States Post Office, Rockledge, FL

Responsible for sorting through mail. Trained on a sorting machine, managed mail coming through 15 shoots. Collected keys from the mail men as they finished their Employment History

routes.Sorted mail for the Post Men/Women, Managed P.O Boxes and Loaded and Unloaded Postal trucks Incoming and outgoing.

11/1999 - 03/2004 Cashier

Publix, Cocoa, FL

I was trained to work on a register, as a bagger and in the deli. I kept my work environment clean and assisted customers as needed.

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