Customer Service Route Driver
Resume:
PROFESSIONAL PROFILE
Over ** years of professional transportation experience in an industry where providing quality, decisional time-management, and exceptional customer service expertise is mandatory. An accomplished, solutions-oriented leader specializing in delivery of cargo while maintaining an exceptional driving history. I have been particularly effective in meeting timelines, upholding high levels of dedication to the industry while training and mentoring new drivers to adhere to the same strong work ethics.
WORK EXPERIENCE
G & S Transports LLC Driver Manager & Dispatcher 5/2020 - Present
Monitored the fleet to confirm trucks were in clean, safe and working order
Troubleshot malfunctions reducing maintenance costs
Mentored and trained drivers
Assured timely and undamaged deliveries
Dispatched trucks in absence of company dispatcher
Extra Large Logistics Truck Driver 9/2022 - Present
Drove dry vans containing up to 44k pounds
Used truck GPS to navigate delivery routes
Conducted pre-and post-trip inspection checklist following CDL/DOT guidelines, logged miles and expenses
REICO Kitchen & Bath
Driver Supervisor 1/2011-7/2020
Trained new drivers on company operations
Planned daily routes for drivers
Conducted job site inspections to assure deliveries were made according to company standards,
Developed delivery protocols to assure safe and efficiently deliveries
Coordinated Maintenance for trucks and trailers
Route Driver 3/2004 – 1/2009
Provided quality, timely, damage free delivery of new cabinetry to work sites
Safe Driver Award four consecutive years
Earned 2 World Class Service Awards
Estes Specialized Route Driver 8/2009 – 1/2011
Ensured accurate merchandise deliveries to multiple locations with limited errors with no supervision
Built relationships to promote a positive company image, and upheld high standards of delivery.
Coca-Cola Bottling Co. Route Driver 3/2000-12/2003
Efficiently operated side load trucks to deliver merchandise to local convenience stores, controlled bulk deliveries to large grocery chains, and area schools.
Provided excellent customer service, quickly and accurately filled orders while maintaining stringent time frames for satisfactory deliveries.
804-***-**** **********@*****.***
Douglas Humpherey
Atlantic Beverage Co Route Driver 1/1998-1/2000
Efficiently operated side load trucks to deliver merchandise to local convenience stores, controlled bulk deliveries to large grocery chains, and area schools.
Provided excellent customer service, quickly and accurately filled orders while maintaining stringent time frames for satisfactory deliveries
Packer Brick Co. Driver 12/1991-8/1997
Delivered bricks and other building material to new sites for both residential and commercial construction sites in a timely fashion.
DOUGLAS HUMPHEREY
Class A CDL Driver
Driver Trainer
**********@*****.***
Chester, VA
EDUCATION
Associate of Arts
Kemper Military Academy
Boonville, MO
1990-1992
KEY SKILLS
Clean driving record
Route optimization
Communication
Customer service
Relationship building
Safety and law compliance
Self-motivated
Garmen GPS
DAT Load Boards
LICENSES & CERTIFICATIONS
Class A CDL
TWIC
Forklift
Double/Triple Trailer Endorsement
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