Customer Service Round Rock

Emma Colbert

Home Phone 817-***-****, **** Double Creek Dr #8502 Round Rock, TX 78683, ********@***.***

O B J E C T I V E

To obtain a position with a state-of-the-art organization where, I can utilize my educational background as well as 30 plus years of professional experience in business as a Realtor, Entrepreneur, Business Leadership coach, Strategist, Consultant, Educator, Public Speaker.

W O R K H I S T O R Y

S & H Solutions LLC 2003 - Present, Round Rock, TX

Director /Administrator

As a consultant I provide expert advice that answers most asked questions in product knowledge, technical skills, customer service skills, sales, and marketing.

Identifying and unlock entrepreneurs’ potential by discovering their purpose, talents, creativity, and goals for the purpose to increase productivity and success in their organizations. Provides solutions with the most comprehensive and informative resources in serving the consumer.

Business Leadership Coach 2016 – Present, Round Rock, TX

As a coach I help staff and team leaders in how to implement the highest levels of customer service skills and customer retention; facilitate decision-making option for goal settings through team collaboration and self-assessments; help identify strengths, weaknesses, and limitations; and challenge client to make the adjustment for improvement to reach their goals.

My expertise is centered around Business Leadership/Advisory coach, Strategist, Consultant and Educator, experience in the areas of Sales, marketing, Operation, Training Development, HR, and Advisory, with expertise that seeks to contribute to the business community.

E D U C A T I O N

Leadership Coach-John Maxwell Team

Real Estate Business School

Oral Robert University, BS in Ministries/Leadership

Christ For the Nation Institute - Degree - Theology

C O M P U T E R S K I L L S

Microsoft Office, Microsoft Windows, PowerPoint/Excel/Sage & Quicken payroll and accounting software.

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