Summary
Dedicated customer service professional with knowledge of service delivery and proven multitasking abilities.Committed to maintaining professional relationships to increase profitability and drive business results Education
Rialto High
High School Diploma • Rialto, Ca
3.8 GPA
Skills
Communication skills, Time management, Microsoft word, Customer service, Microsoft excel, Guest services, Leadership
Experience
Instacart Shoppers
Delivery Driver • Dallas, TX
Provide same-day delivery and pickup services, bring everyday essentials and fresh groceries to consumers anywhere in your state in as fast as an hour.
Served an average of 35 customers per week with an average of 25 orders per customer Family Dollar
Assistant Manager • Dallas, TX
Achieved top ratings and maintained consistent communication with clients Handled in-line customers in a polite, courteous, and efficient manner Greeted store associates with a friendly smile and helped them with any questions they had Assisted managers in planning projects, ensuring adherence to project timelines and deliverables. JM Staffing
Office Assistant/ Customer Service Rep • San Bernardino, CA Utilize computerized systems to notate customer interactions, concerns, trends, track calls, and other reporting as necessary
Work with various internal departments and external affiliated websites and companies to bring resolution to customer concerns as they arise
Receive and respond to inbound customer telephone, chats, and email inquiries regarding services. Maintained and updated office records.
Reviewed files, records and other documents to obtain information to respond to requests. Jazmyne Bell
Forney, TX
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