Support Specialist Technical
Resume:
Savio Njuguna
*****.*****@*****.***
Willing to relocate : Anywhere
Work Experience.
Technical Support Specialist ( Agri-Tech Solutions ) Farmyard Solutions Ltd- Nairobi, Kenya March 2011 to Present. Farm Produce Weighing & Collection Solution :- Technology Mobile Crane Scale
/Flat-Bed, Rugged PDA,RFID, NFC, BARCODE, QR )
• Digital weight tracking Solution,for the accurate management and processing of weighed goods
• Ensured the processing of raw goods is fully traceable and accurate
• Collected weight data using a Blue tooth enabled scale and send it Real-Time,exchanging information with warehouse so that the product collected can be processed.
• Farmers /Farm workers Management,Produce Collections management, inputs allocation
• Managed Inventory uploads and download
• Printing facilities for Farmer receipts and Bulk Sms to farmers Reports
• Farm workers Payroll - pay slip / sms
• Conducted periodic research surveys to determine equipment needs; formulated programs to be carried out by vendors to provide needed services/technologies upgrade.
• Developed and tested new product offerings prior to release to assist development team in
• bug identification.
• Configured hardware and granted system permissions to new employees.
• Prepared and maintained agreements for professional services, including managing the Purchase Order and payment process.
• Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
Technology
Smart Weighing Scale (Blue
Tooth )
Rugged Mobile Phones / PDAs
Mobile Blue Tooth Printers/
Labels
NFC CARDS
RFID TAGS
BARCODES
QR
Project Clients
Wakulima
Dairy co-
operative.
ktda .Tea
Leaves
Limuru Dairy
Mt kenya
Dairy
Farmers
choice farm
to fork
Coffee
Farmers Co-
operative
Ruiru.
Farm Produce Weighing :
Pilot Project Manager (Farm Capture )
Project : Farmer Based Application for collecting farmers information as well as farm details,input distribution and agricultural output. Farmcapture allows farms, farmer groups and supply chain organizations that meet all applicable requirements of the Sustainable Agriculture Standard and comply with the Rainforest Alliance Assurance Rules process requirements to sell, ship and/or buy their product as Rainforest Alliance Certified. The app consists of different modules for digitizing farmer agreements, farm inspection and farm mapping, which includes GPS.
The projects consisted of :-
Biometric registration of farmers
GPS location of farms and key locations
Farm plan from planting to harvest
Geo-fence monitoring of key activities as required
Payment gateway for mobile money and bank
Self-managed option for advanced farmers
Customized reporting as defined by customer
Online / offline functionality for field staff
Loan / input issuing and recovery
Training management of clerks and farmers
Integration with other modules (weight solution)
Kept accurate records of contracts and other assigned activities; prepared cost estimates for budget recommendations; submitted justifications for needed maintenance equipment and materials; monitor and control expenditures.
Farmers Profiling.
Allowed organizations to
quickly and efficiently
collect and store
individual or group bio-
data per requirements.
Farmer production.
Provided producers with
a framework to
accurately and credibly
record the quantities of
certified production
within their operations.
Input Distribution.
Managed stocks
effectively and ensured
the inputs are
distributed to the
intended farmers.
Coaching & training
Farm inspection,
conducted training
sessions with the help
of various tools.
Achievement
ents
Livestock Management .
Livestock systems classified according to feeding and stocking rates Sub-County Small Dairy Farmers / - Nairobi,
Kenya January 2014 to December 2022
• Managed Healthy Livestock Production and Consumption.
• Landless livestock production systems Subset of the solely livestock production systems in which less than 10% of the Dry matter fed to animals is farm-produced and in which annual average stocking rates are above ten livestock units (LU) per hectare of agricultural land ( Realized in small scale farmers in Kiambu County Kenya)
• Grassland-based systems Subset of solely livestock production systems in which more than 10% of the dry matter fed to animals is farm- produced and in which annual average stocking rates are less than ten LU per hectare of agricultural land. (Realized in Farmers with large Parcel of land but with less livestock Cattles& Goats Tigoni Kenya)
• Mixed farming system : Livestock systems in which more than 10% of the dry matter fed to animals comes from crop by-products or stubble or more than 10% of the total value of production comes from non-livestock farming activities.
Mixed systems can be of two kinds: a subset of rain-fed mixed-farming systems, in which more than 90% of the value of non-livestock farm production comes from rain-fed land use; a subset of irrigated mixed- farming systems, in which more than 10% of the value of non livestock farm production comes from irrigated land use.
( Semi -Arid Farm Kitengela)
Conduct Farm and supervised maintenance and repairs on combines, tractors and trucks
Milk, feed and provide basic care for cows routinely every morning for a 15% reduction in injury
Plant crops using a box seed driller with various seed types
Use soil knowledge to assist ag techs and ensure all plants and crops receive the necessary minerals and water
Take inventory of all crops and prepare them for upcoming sales to clients
Clear fields of
wood and stones
Greenhouse
cleaning
Mixing fertilizer
Plant, cultivate
and irrigate crops
Weeding
Fertilize and
spray crops
Harvest crops
Operate and
maintain farm
machinery and
equipment
supervise the
work of general
farm workers and
harvesting
laborers
Perform general
farm duties
Hand harvesting
vegetables
Assist in the
development and
implementation
of farm safety
and bio-security
procedures
Milking
Diagnose
livestock health
issues
Monitoring animal
health
Perform animal
grooming
activities
Prepare a clean,
dry area for cows
that are calving
Track and report
on current feed
inventory
Feed and tend
animals
Maintain work
Selection of
mature animals
Sale
General Farm
Work
Hand Skills - Farm Work
Education
Business Management
Kenya Institute of Management - Nairobi, Kenya
April 2010 to February 2012
Diploma in Computer Information Systems Security
Computer Pride - Nairobi, Kenya
November 2008 to October 2009
Bachelors in Business Information Technology
Jomo Kenyatta University of Agriculture &Technology- Nairobi, Kenya February 2006
to August 2009
• Microsoft Office
• Zendesk
• RFID
• POS
• Access Control
• Sales Negotiation
• G-Suite
• Customer Support
• Service Now
• NFC
• Slack
• Zoom
• Technical support
• Helpdesk
• Software troubleshooting
• IT support
• Communication skills
• Analysis skills
• DNS
• Support Sales
• Microsoft Word
• Microsoft Powerpoint
• NFC,RFID,BARCODE,QR (7yea
• Business requirements
• SmartCards: Personalization
Encoding(10+years)
• End point Rugged Device
experience(6years)
• Mobility(Handheld Computer
&Printers)(7years)
• Computer skills
• Business Developments
Other Skills
Business & Tech
Languages
• English-Fluent
• Swahili-Fluent
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