Customer Service Front Office
Resume:
Melissa Needham **** Wigwam Pkwy #****
Henderson, NV 89074
Areas of Experience
Dental Assisting: Clerical Support:
Chairside Assisting Reception
Expanded Duties Insurance Billing
Impressions/Scanning Claims Processing
X-Rays Typing, PC Usage
Patient Education Front Office
Lab Work Sales Support
Summary
●Communicate readily with people at all levels
●Excellent organization and time management skills; able to handle a wide variety of duties while attending to detail and accuracy
●Flexible; adapting quickly to change
●Friendly; personable and articulate
●Professional in appearance and manner
Work History
DRD Dental Feb. 2024 - Present
●Chairside Assistant/Lead Assistant
●All aspects of chairside assisting
●Lab work concerning Night Guards
●Scanning for Crown and Bridge
●Supply Management and procured orders (Dental Supplies)
House Family Dental Oct. 2021- May 2023
●Chairside Assistant/EDDA
●All aspects of chairside assisting with the expanded duties
●All lab work concerning dentures, impression trays, bleaching trays, and mouth guards
TLC Dental Aug. 2017-Dec. 2019
●Chairside Assistant/EDDA
●All aspects of chairside assisting with the expanded duties
●All lab work concerning dentures, impression trays, bleaching trays, and mouth guards
West Mountain Dental April 2017-Aug. 2017
●Chairside Assistant/EDDA
●All aspects of chairside assisting with the expanded duties
●All lab work concerning dentures, impression trays, bleaching trays, and mouth guards
Dillards July 2016-May 2017
●Sales Associate
Convergys Mar. 2015-July 2016
●Agent Telemarketer/ Customer Service
GCS Sep. 2014-2015
●Agent Telemarketer/ Customer Service
RL Auto Supply Sep. 2013-April 2014
●Parts Delivery Driver
Comfort Dental (south) Sep. 2012-Jan 2013
●Chairside Assistant/EDDA
●All aspects of chairside assisting with the expanded duties
A Greener Image Tree Care
●Office Assistant 2010- 2015
Dr. Ronald Ragulsky D.D.S. 2003-2009
●Chairside Assistant/EDDA/Lab Tech
●All aspects of chairside assisting with the expanded duties
●All lab work concerning dentures, impression trays, bleaching trays, and mouth guards
Cheyenne Mountain Dental Group 2001-2003
●Chairside Assistant
●All aspects of chairside assisting
Charles Wohlwend D.D.S. 2000-2001
●Receptionist/Dental Assistant
●Scheduling, insurance billing, accounts receivable and all clerical duties
Anthony R. Cortese D.D.S. 1998-2000
●Chairside Assisting/EDDA
●All aspects of chairside assisting with expanded duties
George Beck D.D.S. 1994-1998
●Chairside Assistant/Receptionist
●Broad range of clerical support and dental assisting
Education Achievements
Pueblo Community College President’s List
Pueblo, CO Student Senator
A.A.S., Dental Assisting 1994 Vice President of
Dental Assisting Class
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