Quality Control Customer Service
Resume:
Robert Robbins
Moore Haven, FL *****
************@*****.***
• Detail-oriented Carpenter Foreman with 18 years of experience in construction management, carpentry, and customer service. Skilled in project management, quality control, and team leadership. Proficient in heavy lifting, power tools, and construction estimating. Possesses a strong background in supervising experience, customer acquisition, and facilities maintenance. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Carpenter Foreman
Central Mobile Homes-LaBelle, FL
December 2023 to Present
• Managed and supervised construction projects from start to finish, ensuring adherence to project timelines and budgets
• Oversaw the procurement of materials, equipment, and labor necessary for construction projects
• Implemented quality control measures to ensure compliance with building codes, regulations, and safety standards
• Coordinated with clients to understand their specific requirements and provided regular updates on project progress
• Implemented cost-saving initiatives such as sourcing alternative materials or optimizing resource allocation without compromising quality standards
• Served as the primary point of contact for client communications, addressing concerns and ensuring customer satisfaction
• Developed and maintained strong relationships with local authorities, obtaining necessary permits and approvals for construction projects
• Closely monitored project budgets to control costs while maintaining high-quality standards throughout the construction process
Carpenter/Laborer
Hall construction-Rebecca, GA
January 2022 to November 2023
1.
• Assisted carpenters in the construction and installation of various structures, including framing, roofing, and finishing work
• Operated power tools and hand tools to cut, shape, and assemble wood materials according to project specifications
• Measured and marked materials accurately to ensure precise cuts and proper fitment during construction
• Maintained a clean and organized work area by properly storing tools, equipment, and materials after use
• Assisted with the loading and unloading of construction materials at job sites
• Installed hardware such as hinges, handles, locks, or knobs on finished products
• Assisted in the installation of windows, doors, cabinets, countertops, or other fixtures as required by the project
• Followed safety protocols at all times to prevent accidents or injuries on the job site
• Supported team members in lifting heavy objects using appropriate lifting techniques to prevent injuries
• Assembled scaffolding systems safely following established guidelines for elevated work areas
• Assisted with the installation of insulation materials for energy efficiency purposes
• Aided in the repair or replacement of damaged wood components within existing structures Pressure Washer
On point pressure washing llc-Pitts, GA
January 2020 to January 2022
• Collaborated with team members to efficiently manage workload during peak periods
• Cleaned windows, mirrors, and other glass surfaces for optimal visibility
• Maintained an organized inventory of detailing supplies and restocked as needed
• Provided exceptional customer service by addressing inquiries or concerns in a timely manner
• Followed safety protocols when handling chemicals or operating equipment to prevent accidents or damage
• Adhered to company standards for quality control in order to deliver consistent results
• Managed multiple projects simultaneously while maintaining high-quality standards
• Suggested improvements in product selection resulting in cost savings without compromising quality
• Maintained accurate records of completed jobs including any additional services performed Supervisor
Revels roofing-La Belle, FL
January 2006 to January 2020
• Installed and repaired various types of roofing materials, including asphalt shingles, metal roofs, and flat roofs
• Utilized industry-specific tools and equipment to complete roofing projects efficiently and safely
• Collaborated with team members to ensure timely completion of roofing projects while maintaining quality standards
• Followed safety protocols and maintained a clean work environment at all times
• Demonstrated expertise in roof repair techniques such as patching leaks, replacing damaged tiles, or sealing cracks
• Provided excellent customer service by addressing client concerns promptly and professionally
• Maintained detailed records of completed jobs, including materials used, labor hours worked, and any additional notes for future reference
• Ensured compliance with local building codes during installation or repair processes End Dump Driver, operater
Dave Foote Construction-Lehigh Acres, FL
January 2007 to January 2009
• Executed precise movements and maneuvers with heavy equipment to ensure accurate placement of materials
•
• Performed various manual labor tasks such as digging, lifting, and carrying heavy materials Education
Some college in Pharmacy
Florida Southwestern - Fort Myers, FL
January 2005 to January 2007
Skills
• Construction Management
• Construction
• Construction Estimating
• Remodeling
• Roofing
• Carpentry
• Electrical Experience
• Mechanical Knowledge
• Drywall
• Facilities Maintenance
• Landscape Maintenance
• Plumbing
• Automotive Repair
• Supervising Experience
• Gutters (10+ years)
• Handyman experience
• Construction
• Door-to-door
• Heavy lifting
• Construction inspection
• Automotive repair
• Sales
• Outside sales
• Supervising experience
• Leadership
• Negotiation
• Budgeting
• Training & development
• Construction management
• Customer service
• Construction estimating
• Computer literacy
• Organizational skills
• Communication skills
• Blueprint reading
• Property management
• Pricing
• Team management
• Mentoring
• Typing
• Profit & loss
• Data collection
• Presentation skills
• Marketing
• Interviewing
• Customer acquisition
• Driving
• Facebook Advertising
• Analysis skills
• Contracts
• Residential construction
• Quality control
• Power tools
• Hand tools
• Frame carpentry
• Trim Carpentry
• Lawn Care
• Purchasing
• Door Hanging
• Quality Assurance
• Mowing
• Sourcing
• Glass Installation
Certifications and Licenses
Driver's License
Assessments
Work style: Reliability — Proficient
September 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Construction safety — Proficient
December 2023
Using safe practices while on a construction site
Full results: Proficient
Technical support: Customer situations — Proficient September 2023
Responding to technical support situations with sensitivity Full results: Proficient
Project timeline management — Proficient
November 2023
Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient
Verbal communication — Proficient
August 2023
Speaking clearly, correctly, and concisely
Full results: Proficient
Basic maintenance and repair — Proficient
September 2023
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Proficient
Sales skills — Proficient
June 2023
Influencing and negotiating with customers
Full results: Proficient
Mechanical knowledge — Proficient
September 2023
Understanding and applying mechanical concepts and processes Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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