Customer Service Representative
Resume:
**** * **** *** *** ***, Des Moines,
****************@*****.*** 1-515-***-****
MELISA ROGERS
CUSTOMER SERVICE REPRESENTATIVE
PROFESSIONAL SUMMARY
Customer Service Representative with 9 years of experience in managing customer transactions and enhancing satisfaction through friendly and efficient service. Demonstrates strong teamwork skills by assisting colleagues in improving processes and ensuring accurate cash handling. Committed to delivering exceptional customer experiences
and contributing to team success.
EMPLOYMENT HISTORY
APR 2024 - APR 2024
Cashier, Target, Des Moines, IA
Customer Service
Managed multiple customer transactions daily, ensuring accurate cash handling. Enhanced customer satisfaction by providing fast and friendly checkout experiences. Assisted colleagues in streamlining checkout processes, improving team efficiency.
Provided friendly service, ensuring customer needs were met with patience and understanding.
OCT 2023 - JAN 2024
Cashier, Walmart, Windsor Heights, IA
Customer Service
Managed multiple customer transactions daily, ensuring accurate cash handling. Enhanced customer satisfaction by providing fast and friendly checkout experiences. Assisted colleagues in streamlining checkout processes, improving team efficiency.
Provided friendly service, ensuring customer needs were met with patience and understanding.
DEC 2015 - SEP 2016
Employment Verifier, Equifax, West Des Moines Called various resources to verify employment for clients. Documented the outbound phone calls with the details.
E D U C AT ION
JUNE 2007 - JUN 2007
General Education Diploma, Des Moines Area Community College, Des Moines
General Education Diploma
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