W O R K
E X P E R I E N C E
WE PAINT ARIZONA LLC- PHOENIX, AZ
PROJECT COORDINATOR/RESIDENTIAL PAINTER
Nina Mastrangelo
316-***-**** **************@*****.***
Phoenix, AZ, 85014
I find fulfillment in supporting both customers and colleagues. I prioritize organization because it enhances efficiency for not just myself, but for those I work with. I am computer savvy & proficient in Microsoft applications. I stepped out of my comfort zone and gained six years of experience in the residential painting field. This experience has led me to add painting to my list of hobbies. 21 years of customer service experience
16 years in administrative field
8 years of office management
S U M M A R Y
Project Coordinator –
Administrative Support: Handle all correspondence, manage office supplies, & maintain CRM and filing system for office.
Scheduling: Coordinate jobs, touch ups, sample appointments. Customer Service: Serving as the primary point of contact for customers and potential clients, addressing inquiries, providing updates as needed, handling complaints and other issues as they arise.
Financial Management: Oversee invoicing, AR/AP, Bookkeeping. Inventory Management: Keep track of inventory levels for all materials needed for upcoming jobs as well as completed jobs.
Marketing & Sales Support: Create bids for potential customers, creating promotional materials, manage social media platforms.
Schedule jobs, quotes, and touchups.
Human Resources – assist in hiring and onboarding. Residential Painter –
Clean, sand, & prime surfaces to be painted.
Apply paint, stain, and other finishes using brushes, rollers, and sprayers. Minor repairs on walls, ceilings, trim, drywall etc. Assist customers with color choices based on the aesthetics of the home and their ideas. Managing all sample appointments conducted at the client's home. Order and pickup supplies, materials needed.
Data Entry/10 Key
Office Management
Bookkeeping
Stellar Customer Service
Administrative Assistance
Systematic
Project Coordination
Clean, sand, & prime surfaces to be painted.
Apply paint, stain, and other finishes using brushes, rollers, and sprayers. Minor repairs on walls, ceilings, trim, drywall etc. Assist customers with color choices based on the aesthetics of the home, their ideas, setting up and handling sample appointments taken place at the client’s home.
Order and pickup paint, supplies, materials as needed. Scheduling of jobs, quotes, and touchups.
Handle payments from customers.
DC PAINTING SOLUTIONS - WICHITA, KS
RESIDENTIAL PAINTER/OFFICE ASSISTANT
6/2018 - 8/2020
8/2020 - 11/2024
W O R K
E X P E R I E N C E
C O N T I N U E D
CHARTWELL’S/WSU - WICHITA, KS
ADMINISTRATIVE ASSISTANT
Answer telephones and direct inquires. Maintain confidential personnel files. Enter weekly cash sales and meal counts using invoicing system. Perform daily bank deposit reconciliation. Process vendor invoices for payment. Maintains and updates filing, inventory, mailing and data base systems. Completes and mails bills, contracts, policies, invoices, and checks. Collects,counts,anddisbursesmoney;performsbasicbookkeeping;completesbankingtran sactions.
Creates and sends all catering invoices. Handles ordering office supplies for various offices within dept.
USPS- WICHITA, KS
PSE/MAIL PROCESSING CLERK
Process incoming and outgoing mail in the post office facility using manual methods of sortation& distribution.
Collate, bundle,& transfer processed mail from one area to another. MARION COUNTY - MARION, KS
COUNTY CLERK’S OFFICE - ELECTION CLERK
Maintain &update registration database for the county. Prepare ballots for upcoming elections. Record all election results in permanent record. Assist with selection of election board workers.
Assist with meeting deadlines and setting up for each election. REBATH OF WICHITA - WICHITA, KS
OFFICE MANAGER
Schedule and confirm installations & service calls. Submitting payroll. AR/AP.
Handle all payments from clients.
Make deposit drops to near by bank.
Answer all in coming calls to the showroom.
Prepare installation folders and schedule plumber for installations. Collect and account for all credit card and gas receipts from installers. Handle incoming deliveries of product.
E D U C A T I O N WICHITA SOUTH HIGH SCHOOL 2001 - 2005 4/2011 - 8/2014
9/2014 - 6/2016
12/2016 - 4/2018
3/2018 - 8/2018