Eileen O’Malley
**** ****** **** ****** *****, MI 48473 810-***-**** **************@*****.***
Objective
I am always prepared to develop new skills, learn something new, and gain experience. I build relationships easily and enjoy leadership positions. I maintain a positive perspective in even the most stressful situations and promote the idea of ensuring the best quality care of services that reach above standards. I would like to work in a business that provides the opportunity to leverage my skills in customer care.
Education
Ladywood High School, Livonia, Michigan
High School Diploma 2014
College Prep
GPA: 3.98, Tri-M Music Honor Society
Oakland Community College, Auburn Hills, Michigan
2018-2022; Present
Business Administration
GPA: 4.0, Dean’s list
Stautzenberger College, Maumee, Michigan
Veterinary Assistant and Grooming Diploma 2024
Veterinarian Assistant and Grooming
GPA: 3.74, High Honors
Experience
January 2024- Present
Optician Technician Riverfront Eyecare 4325 Miller Rd, Flint, MI 48507
Experience in patient care, diagnostic testing, adjusting and repairing eyewear, ordering and billing, and front desk duties.
5August 2023- January 2024
Animal Care Provider Key-Lore Pet Rest Gardens 7185 Gillette Rd. Flushing, MI 48433
Managed time well, has office experience, managed money, communicated professionally with clients, and took excellent care for the pets.
August 2018 – March 2019
Server IHOP 1240 N Dixie Hwy, Monroe, MI 48162
Had effective communication with customers, listened to guests actively and patiently, and handled food with proper safety and precautions. Became Lead Server.
September 2020 – December 2021
Housekeeper ProMedica Monroe Regional Hospital 718 N Macomb Street, Monroe, MI 48162
I managed time well, paid attention to detail, communicated professionally and friendly with patients, adapted well to flexible hours, and took pride in the work around the hospital.
Volunteer Experience
Volunteer Hidden Springs Veterinary Clinic 48525 Eight Mile Road, Northville, MI 48167
Providing care to cats and dogs. Assisting with the cleaning and sanitizing of animal cages. Providing food and water for the animals. Maintaining the cleanliness of the office space and patient rooms.
Volunteer Michigan Humane Society 900 N Newburgh Road, Westland, MI 48185
Providing care to cats and dogs. Assisting with the cleaning and sanitizing of animal cages. Providing food and water for the animals. Providing walks for the dogs.
Skills
Interpersonal skills
Customer service skills
Time management skills
Affection and concern for animals
Leadership qualities
Problem-solving skills
Computer skills
Awards & Acknowledgements
National Society of Leader and Success awarded at Oakland Community College
Tri-M Music Honor Society in high school
Honor Society in high school
I am an extremely hard, diligent worker. Every manager I have had has wanted me to become a leader because of my hard work ethic.
Eileen O’Malley
5328 Lennon Road
Swartz Creek, MI 48473
**************@*****.***
December 20, 2023
For Whom It May Concern,
It would be a pleasure to apply for this position of your company. With my academic achievements, diverse work experiences, and passion for care, I am assured in my ability to contribute to your team and provided remarkable support to the business.
Throughout my education, I have consistently demonstrated a strong commitment to excellence. I have achieved a 3.98 in high school and continue to pursue a 4.0 in college to show my dedication to learning and achieving my goals. Moreover, my work experience at ProMedica Regional Hospital, IHOP, and Key-Lore Pet Rest Gardens has allowed me to experience the care for clients, provide management in offices and maintain cleanliness within the business. These experiences have mentored me to nurture my affection and concern for clients. I am fully dedicated to ensuring their wellbeing while in the business.
I am thrilled about the opportunity to contribute to the exceptional care provided at this business. I believe that my skills, passion for patient care, and dedication to excellence align perfectly with your requirements. Thank you for considering my application. I have attached my resume for your review. I would welcome the opportunity to discuss how my skills and experience can benefit your business in more detail. I am available for an interview at your convenience.
Thank you for your time and consideration.
Sincerely,
Eileen O’Malley