Latasha O Stewart
*** * ******** **, *********, Maryland, 21205, United States
***********@*****.***
Professional Summary
Well organized customer employed skilled in all aspects of establishing and maintain relationships with
clients.Eager to join a medical field to help maintain the highest standards of patient care,cleanliness and
organization.In previous roles,as Mail Room supervisor I managed a staff of 20 members and was a lead at
M&T Bank mailroom for the Mid-Atlantic region and contributed to boosting positive customer reviews by
over 45%.
Education
Business Administration - High School - 1998
Frederick Douglass High School - Baltimore, MD
Work History
Mail Clerk - March, 2022 to August, 2024
Bankers Business Management Services - Silver Spring, MD
* Separated the cargo received by account number and destination.
* Collaborated with [Type] customers to determine their needs and deliver [Type] service.
* Loaded letters onto processing equipment, removed non-processable letters, and ensured that the
sorting feed was never interrupted.
* Sorted and placed mail into mailboxes with accuracy and efficiency.
Caregiver - September, 2021 to February, 2022
G.A. Eldercare Service - Pikesville, MD
* Increased patient satisfaction by assisting people with personal tasks like dressing and walking.
* Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
* Made appointments for clients and accompanied them to them.
Dietary Aide - January, 2021 to July, 2021
Keswick Multi-Care Center - Baltimore, MD
Organized and planned medical nutrition therapy for [Number] patients and residents.
Weekly meetings were led by me to review performance and provide direction, motivation, and guidance for
achieving individual and facility goals.
Prepare healthy snacks and meals for my patients, taking into account any dietary restrictions they may
have.
Supervisor - January, 2017 to October, 2021
M&T Bank - Baltimore, Maryland
Supervisor of 20 employees in the mailroom we pack bags for each branch sent emails and handle all other
issues in the company. Investigated equipment failures using a variety of troubleshooting techniques.
Employees are coached and counseled to ensure that each work process is carried out in accordance with
company policies.
Devised effective work schedules for each team member in order to meet deadlines and staff shifts
appropriately.
Assessed work performance through scheduled and impromptu evaluations.
Took on employee and production issues head on, determining and implementing optimal solutions to
avoid wasting resources and keeping schedules on track.