Customer Service Food Preparation

ISABELLA UNCANGCO

Motivated Barista with * years experience and proven background of good attendance and punctuality. Sunny disposition, well-liked by customers and co-workers alike. Engages and understands customer needs and preferences. Quick learner to master product knowledge with high standard of customer satisfaction. 7109 Oak Tree place

Monterey, CA

831-***-****

kehanuolani@gmail.. com

Work Experience

Starbucks — Barista Trainer

08/2019 to 06/2024, Monterey, CA

• Positive disposition with strong customer service and communication skills

• Proficient computer and POS systems knowledge

• Extensive knowledge of brewing methods, beverage blends, and food preparation techniques which improve customer service and product quality

• Maintain clean work stations to adhere to health and safety guidelines and present an environment that's pleasing to the eye

• Sell and upsell coffee, tea blends, food and brewing equipment

• Stock and store products in customer facing and stockroom areas, maintain accurate log of inventory; engages vendors and drivers with a pleasant and professional attitude

• Completed specialized training, testing and interview process to become a Coffee Master

• Train new employees on brewing methods, beverage blends, food preparation, and customer service

Education

Monterey Highschool

08/2015 to 06/2019