Project Management Product Development

NASHWA MASOOD

NEW YORK +1-646-***-**** **********@*****.*** nashwa-masood-81302b103

SUMMARY:

Dynamic IT leader from HBL, adept in technology project management and fostering business relationships. Spearheaded IT governance restructuring, excelled in risk assessment and compliance. Proven expertise in cross-functional team leadership and technical product development. SKILLS:

Technology Project Management Business Analysis Technical Product Development Technology Risk Assessment Business Relationship Management Team Leadership Liaising and Coordination IT Solution Architecture PROFESSIONAL EXPERIENCE:

Manager - IT Internal Controls HBL (IT & Systems, Pakistan) 2017-2022 IT Governance: Implementation and structuring of IT governance processes. Inter-departmental level risk and security analysis in compliance with information sharing and assets protection protocols. Project Management: Lead and managed multiple application development projects, meeting stringent deadlines without sacrificing quality standards, also ensured adherence to organizations SDLC standards. Compliance: Ensured all our organizational strategy implementation is aligned with industry best practices, and are (at their best) in line with standards defined by COBIT 2019 and ISO 27001:2013. IT Audit Management: Participated in multiple projects in assisting org-level and inter-departmental IT audits

(i.e., to make sure all communications and investigations are happening in line with legal and control related regulations).

Business/Technology Analysis: Initiated and took part in various business and technology gap analysis projects

(e.g., card less banking churn rate for customers, instrument designing for business clients to get their unbiased feedback on our internal tools, etc.).

Software Implementation: Conducted and supervised software product analysis, solutioning and end to end implementation of certain tracking and monitoring systems within the bank. Research & Development: I had (on few occasion) took part in R&D to facilitate the transition of legacy systems to more robust and cost-effective cloud-based systems (i.e., cost-benefit analysis of on-prem vs cloud based SaS, evaluating feasibility of code-rewrite for certain legacy applications, etc.) HIGHLIGHTS & ACHIEVEMENTS:

- I personally initiated and oversaw end to end execution of how technology risk assessment systems are put in place at HBL. For this project, I was awarded for the invaluable contribution from the president of HBL at Annual Technology Awards (2020).

- Developed and maintained multiple high impact projects on JIRA. Some of these projects were critical in nature with very stringent deadlines. I was awarded an invaluable contribution certificate by our head of IT, at the Strategy and Technology Conference (2018) for these.

- Conducted control-risk assessment and tech issues management as per standards, working closely with management providing risk/issue treatment plans and controls.

-I was part of the implementation team responsible for implementing COBIT 2019 to revamp the IT governance scene within the bank.

PARTICIPATIONS & CERTS:

COBIT 2019 for IT Governance & Management (2019) IT Security Auditor Training (2017) Collaborator @ Nest I/O Women Startup (2018 / 2019) HBL Whistle Blowing eLearning (2018) Cyber Security Awareness Training (2017) Career Mind Mapping (2016)

EDUCATION

BS - Computer Engineering - Sir Syed University of Engineering & Technology (2013-2017) Pre- Engineering (HSC I/II) - St. Joseph’s College for Women (2010-2012)

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