Data Entry It Systems
Resume:
CHRIS NYARINDO
PROFESSIONAL SUMMARY
An experienced NOC Engineer with proven skills in system security and troubleshooting. In-depth understanding of IT systems and networks, working tirelessly to improve route performance. Interacts regularly with clients, documenting services provided, and issues addressed. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. ACCOMPLISHMENTS
• Collaborated with team of 10 in the development of Integrated Management Information System in the Ministry of mining.
• Effectively and efficiently participated in the Kenya National Examination Council data entry for KCSE for 2018 candidates.
• Resolved product issue through client testing.
• Used Microsoft Excel to develop inventory tracking spreadsheets in the Ministry.
• Effectively oversaw the constituency general election as a logistics officer.
WORK HISTORY
Ivy Technology KFT Hungary 11/2023 – 08/2024
• Reviews and determines documentation on repair ticket (traveler)
• Analyzes chip performance to assess next steps in repair process
• Removes or replaces BGA Chips from board, using BGA repair machine
• Removes residue from chips with flux and cleans printed circuit boards (PCB)
• Inspects BGA chips using X-ray machine to determine the problem of chip
• Inspects BGA chips using microscope to determine the problem of chip
• Aligns BGA chips with PCB and surface mount technology (SMT) SKILLS
.
• Ability to do data backup and
restore.
• Printer installation and
configuration
• Trouble shooting of computer's
network and wireless connection.
• Operating system installation and
office applications and
troubleshooting desktop and
notebook/tablet.
• Hardware, peripherals and ICT
equipment.
• Skills in functions on ERP
(enterprise resource management)
• Troubleshoot and installation of
Firewalls, routers and radio links.
• Configure Email using Microsoft
exchange.
• Application Support
• Operational Efficiency
3611 Lancaster LN
Plymouth, MN
55441
**********@*****.***
Bold Profile
• Solders BGA chips on PCB
• Applies glue (Loctite) surrounding chip pad area
• Completes repair ticket (Traveler) in computer system to document repair activity
• Maintains repair parts inventories and places order for any additional parts needed for repairs
Network Operation Centre Support Engineer, 01/2020 - 07/2023 Quavatel LTD, Nairobi
• Delivered tier-3 support for co-location, customer backup networks, and ISP services.
• Exceeded SLA standards for response times and problem resolution.
• Network monitoring and updates.
• Performance and quality reporting.
• Software installations, patching and troubleshooting.
• Monitor performance and manage parameters to provide fast responses to front-end users
• Integrate and configure computer networking for best performance.
• Monitored and maintained network and software components according to established guidelines and best practices.
• Troubleshot routers, layer 2 and 3 switches, and network firewalls. IT Support Officer, 03/2018 - 11/2021
State Department of Mining, Nairobi
• Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
• Used diagnostic tools to identify hardware failures and replace non- functional components.
• Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
• Recovered critical information from data back ups to restore functionality.
• Data entry in Kenya National Examination Council (KNEC) for KCSE 2018
• Established, repaired and optimized networks by installing wiring, cabling and devices.
• Performed troubleshooting and repaired peripheral devices such as printers, scanners and computers. Performed troubleshooting and repaired peripheral devices such as printers, scanners and computers
• Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
• Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
• Configured systems according to prescribed software and hardware frameworks.
• Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
• Performed troubleshooting to correct computer hardware and software malfunctions.
EDUCATION
Associate of Science, Introduction Network Operations Linux/Unix, 08/2018
Internet Society of Africa - Nairobi
HCNA, Networking, 03/2018
Huawei Academy - Nairobi
Bachelor of Science, Information Technology, 11/2016 Technical University of Mombasa - Mombasa Kenya
Computer Packages Distinction, 11/2010
Flobotech Computer - Nairobi
CERTIFICATIONS
• HCNA -Huawei Certified Network Associate
LANGUAGES
Swahili C2
Proficient
English C2
Proficient
English
Native or Bilingual
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