Installation Manager A Team
Resume:
S K I L L S
Construction Professional
General Repairs &
Maintenance
Electrical Installations
Tools and Equipment Use
Troubleshooting Safety
Management
Inventory Maintenance
Fabricio Santana
S U M M A RY
Experienced Installation Manager with 6+ years of experience in managing and supervising installation teams on large-scale projects. Proven track record of successful installations, with a focus on safety and customer satisfaction.
W O R K E X P E R I E N C E
Installation Manager Jun 2019 - Nov 2024
Palace Interior Doral, FL
Led a team of 6 installers to successfully complete 35 projects on time daily and within budget, enhancing overall customer satisfaction by and contributing to increased repeat business. Streamlined installation processes by implementing innovative work strategies, resulting in a 25% reduction in average installation time and significantly increasing team productivity. Developed comprehensive training programs for new installation staff, improving their efficiency by 35% and reducing onboarding time from 6 weeks to 4 weeks. Collaborated with project managers and clients to establish clear project timelines and expectations, ensuring that over 90% of installations were delivered ahead of schedule. Monitored and evaluated performance metrics of installation teams, achieving a consistent quality score of 90% or higher, reinforcing the company’s reputation for excellence. Handyman Jan 2010 - Nov 2018
Self Employed Services MIAMI BEACH, FL
Provided excellent customer service to ensure satisfaction. Maintained accurate records of work performed and completed documentation for regulatory compliance purposes.
Cleaned and maintained tools and equipment.
Installed and maintained HVAC systems.
Coordinated with vendors to purchase supplies and materials. Assistant Manager/Embalmer Jan 2000 - Jan 2010
Walgreens MIAMI BEACH, FL
Analyzed customer feedback and complaints and proposed solutions to address customer concerns.
Managed daily operations and addressed customer inquiries and concerns. Created and maintained store displays.
Led a team of 25 associates to consistently achieve monthly sales targets. Maintained store appearance and cleanliness.
Managed day-to-day operations of a retail store, leading a team of 25 - 30. Developed and maintained relationships with suppliers to ensure quality products. Developed and implemented store security measures. Scheduled staff shifts and assigned tasks to ensure efficient store operations. Maintained compliance with company policies and procedures. Monitored store performance and metrics to identify areas of improvement. Developed and implemented strategies to increase sales and profitability. C O N TACT
***********@*****.***
MIAMI BEACH, FL, 33141
Monitored and evaluated employee performance.
E D U C ATION
HVAC Jun 2020
FCC, Miami
High School Diploma Jun 1994
Taravella High School, Coral Springs
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