watsondestiny***@Destiny gmail.com Watson Phoenix, +1-602-***-****
WORK HISTORY
Customer Service Representative at Super 8 Motel
**/**** - **/**** (5 years)
* Managed large amounts of incoming phone calls.
* Generated sales leads.
* Identified and assessed customers needs to achieve satisfaction.
* Built sustainable relationships and trust with customer accounts through open and interactive communication.
* Provided accurate, valid, and complete information by using the right methods tools.
Customer Service Representative at Walmart Store
04/2018 - 04/2020 (2 years)
* Ensured the proper operation of the store.
* Investigated customers demand trend.
* Answered phone calls and questions from customers.
* Handled both compliments and complaints of customers in a speedy manner.
Customer Service Representative at Dish Network
07/2020 - 09/2023 (3 years)
* Provided excellent customer service to DISH customers.
* Answered customer inquiries, troubleshooting technical issues, and providing helpful advice and solutions.
* Handled customer complaints in a professional and courteous manner. EDUCATION
Summit High School
Graduated 2008
SKILLS
customer service, 0 year
customer relationship management, 0 year
customer satisfaction, 0 year
merchandising, 0 year
interpersonal skills, 0 year
Communication, 8 years
Multi-tasking, 0 year
LANGUAGES
English, Fluent
SOCIAL NETWORKS
Facebook, https://Charlotte kelley
Twitter, https://no
Linkedin, https://yes
ABOUT ME
I served in the military
I have a drivers license
I have management experience : 7 years
I have a security clearance