Business Analyst Project Management

PRAGYAN PARIMITA PARIDA

Mobile: 650-***-****

Email: **********@*****.***

Address: *** ***** ******, *****, *****

Software professional with 9 years of experience in data analytics, customer relationship management, sales and marketing operations, and project management. Winner of TCS on-the-spot award and Tata sky outstanding IT delivery award.

Core Competencies

Jira(Align, Cloud), Oracle PL/SQL, Visio, data analytics and reporting, R programming, Python, Tableau, MS Excel, MS PowerPoint, MS Access, Scrum, agile metrics, project management, Unix shell scripting, Developing Siebel CRM solutions, Power BI, product pricing.

Professional Experience

ZENSAR INC.(Cisco Client)

Aug 2022 – June 2024

Business Analyst

Assisting Renewals team in prioritization of bug fixes and enhancement requests as part of run-rate activities supporting business operations and running production working sessions.

Creating PL/SQL queries to analyze renewals change requests in Snowflake and HANA studio for impact analysis.

Creating business requirement documents, user training documents, test suites based on sprint delivery cycle.

Leading and managing salesforce projects from the discovery phase through User Acceptance Testing (UAT) and go-live.

Depicting the role of technical scrum master by maintaining cross-functional requirement relay, change management, and tracking epics and stories across Jira boards.

Analyzing Power BI, SAP BO, and Tableau dashboards to facilitate QTD, YTD and MTD forecasted renewals statistics using python scripts for stakeholders.

NOVO NORDISK

Oct 2015 – June 2017

Advanced Business Analyst

Analyzing operational data based on the share of voice, territory management, and market effectiveness for aiding sales and marketing operation using tableau and SQL.

Measuring and forecasting product adoption ladder and consequent operational efficacy against annual KPIs by using backend python scripts.

Creating business models for analyzing competitor market data and launching promotional products.

Planning and reviewing the annual operation call plans of affiliated regions of Asia, South America, Africa, and the Middle East.

Creating PL/SQL structures for data integrity, archival, and retention for key project deliverables.

Managing and owning tableau dashboards to track metrics and key performance indicators for sales operations plans and marketing initiatives.

Coaching and communicating sales and market access team for sales incentive planning and shared goals.

TATA CONSULTANCY SERVICES

Nov 2009 – Oct 2015

Technical Business Analyst

Designing and reviewing CRM solutions based on web services and custom portal applications.

Creating procedures and loading data into Oracle tables using SQL loader for reconciliation.

Created shell scripts for invoking SQL scripts and scheduled them using crontab.

Scrutinizing and documenting the gap analysis, and risk assessment for customer web self-service portal applications using SWOT Analysis and risk assessment matrix.

Integrating email, SMS, and webchat with legacy applications for increasing scalability and variety.

Assessing the business processes execution and performances that impacted the SLA.

Education and certifications

Veer Surendra Sai University of Technology, Burla, India (www.vssut.ac.in)

August 2005 – May 2009

Bachelor Of Technology (Information Technology)

8.27/10

PCEP – Certified Entry-Level Python Programmer, March 2024

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