Front Desk Behavior Technician
Resume:
Burleson, Tx, *****
***************@*****.***
MacKenzie L. Crow
SKILLS
Organized
Quick learner
Good listener, good with people
Great work ethic
Attention to detail
Open to new ideas, new ways to try things, etc
EXPERIENCE
Action Behavior Center, 12201 Bear Plaza, Burleson Tx, 76028 — (RBT) Registered
Behavior Technician
February 2024 - June 2024
● Responsibilities included: arriving slightly early to be prepared to pick up your kiddo for the
morning. Get yourself and patient ready for the day, follow patients behavioral plan during your
time with them, be early/on time to get to next patients throughout the day, as well as keeping
common areas clean, and getting patients rooms ready for activities for naps etc.
● Required to write clinical notes for each session, including with other therapists such as speech or
occupational therapists.
JCS Import Automotive, 3611 E US HWY 377 Granbury, Tx, 76048 — Front Desk
Worker
January 2023 - September 2023
● Daily responsibilities included: taking phone calls, checking in customers, writing up and taking
tickets to mechanics, order/pickup parts for vehicles, research parts/vehicles as needed, etc.
● As well as keeping common areas clean and organized, and sometimes even giving rides to
customers back to their homes or from home up to the shop.
American Revelry, 279 W Hidden Creek Pkwy, Burleson Tx, 76028 — Servers
Assistant(1)/Expediter(2)
January 2022 - January 2023
● Responsibilities as SA: Help servers prepare tables when they arrive, bring out drinks, help bring
out orders, help pre-bus/bus tables, sanitize silverware, sweep floors, reset tables, etc.
● Responsibilities as Expo: Prepare the expo line for the day by grabbing all wrapped containers and
preparing them, keep line clean and organized, watch orders on screen, call out orders, any specific
allergies, finish plates, clean if needed and garnish before sending out to tables. (as well as deserts)
Schlotzsky's, 705 Wilshire Blvd, Burleson Tx, 76028 — Front/Drive Thru Worker
October 2021 - January 2022
● Responsibilities up Front: stock cups, lids, straws, to go boxes and bags, stock chips, cinnamon rolls
as needed, make sure chairs were in the correct places, tables and benches were clean, trash was
taken out, baskets/trays/plates taken back to the kitchen, and floors and bathrooms were clean and
do register when necessary.
● Drive thru responsibilities: take customer orders, make drinks while waiting, pay out customers at
window, double check order name with customer, double check order bag for correct order, help on
make line, salad bar, oven, or dishes when needed. Clean soda machine, tables, refill ice machines,
clean floors, and do register when necessary.
Chicken Express, 130 NE Alsbury Blvd, Burleson Tx, 76028 — Drive Thru/Headset
Worker
October 2020 - August 2021
● Drive Thru responsibilities: check customer order at window, take customer money at window, give
out drinks while waiting, hand out food, run out food to cars behind car #1 when needed, do
register when necessary, make tea, keep the area clean and organized.
● Headset Responsibilities: Take customers orders, let them know about any deals or things we might
be out of due to high demand. Fry small foods (sides), clean fryers, organize freezer, help drive thru
if needed,etc.
EDUCATION
Burleson High School, 100 Elk Drive — High School Diploma 2024
August 2019 - May 2022
I did marching band during high school, we went to competitions and had daily practices for months until
marching/football season was over. During the concert season we had solo and ensemble contests, which,
during my senior year, my group and I went to state and got medals for the previous performance. One of my
most enjoyable times in school and in life due to so many different experiences and people, along with
learning how to manage time better, multitask, and prioritize certain aspects of life.
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