Lashanda Hollis
McKinney, TX *****
****************@*****.***
• Medical Records (EMR) and Claims; knowledge of medical terminology, medical coding (CPT, ICD-10, etc.)
• HIPPA, experience with handling records, data-entry, updating data-bases, etc.
• 10-years experience handling medical records
• 5-years experience with medical billing, codes, and claims processing
• Insurance verification; remittance processing, lock box
• Data Entry: 10 years of experience with data entry and use of 10-key (Alpha & Numeric)
• General Office Experience: Customer services, accounting, typing, filing, word-processing, scanning, processing mailings (including use of Pitney Bowes Sendpro machines), experience with Microsoft Office Excel, word
• Driver
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Cashier/Sales Associate
7-Eleven-Allen, TX
September 2024 to October 2024
• Greet customers
• Process transaction at check-out collect payment
• Stocking keeping work area clean
• Make food, coffee and check temp on all hot and cold machines Driver - Manheim Auction
Dallas, MB
August 2024 to September 2024
• Drive cars through the bay area for bids
• Park cars back to the correct location
Support Representative/Data Entry Clerk
Conifer Health Solutions-Frisco, TX
May 2022 to March 2024
• Processed credit refund checks for patient and insurance company
• Recorded insurance, patient and Medicare refund checks into databases
• Managed and processed all return mail
• Work all discrepancies, notate refund checks into epic hospital system
• Trained temp staff when needed
Data Entry
CornerStone Staffing-Frisco, TX
March 2022 to March 2022
• Processed customer disputes
• Prepared and mail original client Letters to customers Data Entry; Customer Service
Resource Staffing-Plano, TX
December 2021 to March 2022
Temporary; Contract for Transcore Tollway Division
• Input and analyzed data for the Tollway Data Base
• Entered in license plates data
Data Entry Specialist
Globe Life-McKinney, TX
May 2019 to December 2021
Temporary; Contract position
• Input and analyzed information in the data base;
• In charge of claims processing
• Processed life insurance applications
• Handled customer’s confidential information;
• Maintained statistics and socio-economic data;
• Managed claim letters.
Data Entry/Customer Service
Addison Group-McKinney, TX
February 2019 to April 2019
Temporary; Contract position for Independent Bank
• Supervised and trained the support staff with balancing, data entry reconciliations, scanning incoming checks, account searches and processing of incoming mail;
• Handled customer Service
• Managed lockbox
Charge Entry Specialist II; Customer Service Representative Aerotek Texas Oncology-Baylor Charles AS Ammons-Dallas, TX July 2016 to April 2018
• Created reports to resolve denial/rejection for claims;
• Managed revenue cycle for claims;
• Initiated, updated and maintained corrections and adjustments of customers’ confidential information;
• Conducted training for new hires
• CPT Coding.
• EMR
Customer Service Representative; Transaction Processor; Data Entry Clerk Xerox State Health Care-Denver, CO
January 2008 to October 2015
• Entered CHP application into CRATS database - Retrieve CHP (Child Health Plan) renewal dates from CBMS
(Colorado Benefits Management System);
• Input CMS-1500, UB04's and dental claims into MMIS State system -Transition ACS from paper document to scanned documents.
• Created, implemented and maintained a healthcare system program for efficient and accurate scanning and indexing for the State Health Care Network.
Administrative Assistant III
City & County of Denver-Denver, CO
January 1994 to December 2005
• Created and maintained a 5,000-record filing system;
• In charge of environmental audit program for home buyers;
• Supported the office staff in daily admin roles
• Handled Customer Service.
Education
High school diploma or GED
Arvada High School - Arvada, CO
August 1983 to June 1986
Skills
• Medical Coding
• Medical Billing
• Medical Billing
• EMR Systems
• 10 Key Data Entry
• Medical Terminology
• ICD-10
• Insurance Verification
• Medical Records
• CPT Coding
• Medical Office Experience
Certifications and Licenses
Driver's License
Additional Information
Jennifer Zuniga
3663 E133rd Ct
Thornton, CO 80241
Subject: Letter of Recommendation for Lashanda Hollis To Whom It May Concern,
This letter is my personal recommendation for Lashanda Hollis. Until recently, I have been LaShanda's immediate supervisor since 2008. I found her to be consistently reliable and efficient in Performing her many tasks.
Besides being a joy to work with, LaShanda has proven herself to be a take-charge person who is very Dedicated to meeting her deliverables, deadlines, and work expectations in an exemplary manner. Among her accomplishments, LaShanda played a key role in our transition from working with paper Documentation to working with scanned document images. During this implementation, LaShanda Worked closely with technical staff to develop procedures and test our scanning processes and Technology, as well as offering helpful recommendations for improvement. In addition to managing her own daily workload, LaShanda has on many occasions assumed a Leadership role within her department. LaShanda has trained many of her coworkers and is always Willing to offer guidance and assistance to her team. LaShanda has demonstrated her commitment to being a role model employee through her excellent Attendance record as well as through her dedication to doing her best at everything she does. I highly recommend LaShanda for employment. She is a team player and would make a great asset to any organization.
Sincerely,
Jennifer Zuniga